Product Quality Assurance and IT Governance Deputy Manager

3 weeks ago

Singapore PSA International Pte Ltd Full time

As a member of #TeamPSA, youwill be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA's global network of ports, logistics and supply chain solutions.Alongside, we can move the world

  • Develop Your Potential:We emphasise and offer exciting rotations,learning and development opportunities,which will fuel yourcareeraspirationsand complement your business exposureacross our global network.
  • Diverse, Equal Opportunity:We build a sustainable work culture where all ourpeoplefeel welcome, valued,respectedand able to express their ideas and beliefs freely. We believe that diversity of thought and approachesin our workplace makes us stronger as a team.
  • Competitive Compensation & Benefits:We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Job description

As a Product Quality Assurance and IT Governance Deputy Manager, you will:

  • Ensure the overall quality of product functional and non-functional deliverables within the Global Products through independent quality audit of product specification, delivery & release processes, through the implementation of appropriate standards and quality controls on testing and defect management processes and through the design, implementation and management of an independent repeatable test capability.
  • Participate in the governance of quality control as part of product management framework to cascade to PSA Group Business units' IT on best industry practices and processes. Conduct audit on quality practices for the global product.

For this role, greater emphasis is given to performance and automated testing, leveraging on optimised, agile (DevSecOps) processes and automation to introduce transformation in quality controls.

You will report to Assistant Vice President (Group IT) - IT Governance & Quality Assurance.

Roles and Responsibilities

  • Determine quality assurance objectives, such as key checkpoints and reviews in application development processes for both waterfall and agile developments
  • Define, maintain and audit standards for the design and execution of application functional, automated and manual tests to be complied with by internal and/or outsourced development teams in their development process to ensure adequate and repeatable test coverage of application functionality
  • Drive automated testing initiatives and familiar with automated testing tools and processes for both functional and non-functional aspects (such as system performance testing suite)
  • Supervise outsourcing vendors to deliver the initiatives
  • Recommends and implement transformation and innovative improvements to quality assurance through effective stakeholders' management and communications
  • The focus on Quality Assurance will be 70% and on IT Governance for Audit and quality framework is 30%.

Professional requirements

  • 8+ years' experience in IT quality management and/or application testing
  • Experience in vendor contract management
  • Experience in manual, performance and automated test design, implementation and management
  • Bachelor's degree in Computer Science, Engineering or Technical Science

Technical Requirements

  • Automation tools (such as automated testing Ranorex, Katalone, Jmeter, SonarQube and deployment orchestration tools)
  • Enterprise defect/issue management systems (ALM preferred)
  • Configuration management tooling (SVN preferred)
  • Process design modelling & diagramming tools (e.g. Visio, Enterprise Architect)
  • Wide knowledge of computer environments, including server, desktop, mobile and embedded platforms, required for the function of quality assurance
  • Power BI or other data analytics tools (Good to have)

Business Skills

  • Able to work independently reach out to stakeholders as appropriate across the organisation
  • Excellent verbal, presentation and written communication to engage PSA Group Business Units globally
  • Change management to facilitate transformation
  • Outstanding interpersonal and teamwork skills
  • Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
  • Knowledge of enterprise-scale SDLCs
  • Able and willing to travel globally (quarterly for 2 weeks)

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