Senior Guest Relations Officer

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that...

At Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing...

Roles & Responsibilities· Warmly welcome and greet our members and their guests to our Club.· Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries· Attend to phone inquiries and ensure all reservations are confirmed· Maintain good guest relations at all times· Attend to the needs of the...

. Warmly welcome and greet our members and their guests to our Club.. Provide good customer service and respond efficiently and tactfully to guests' complaints, requests, and inquiries. Attend to phone inquiries and ensure all reservations are confirmed. Maintain good guest relations at all times. Attend to the needs of the customers professionally. Ensure...

Roles & ResponsibilitiesJob Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure...

1. JOB DESCRIPTIONJob TitleSenior Guest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs.Ensure all reservations are entered in timely and accurate...

Roles & ResponsibilitiesJob Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...

DESCRIPTIONJob TitleSenior Guest Relations OfficerJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs.Ensure all reservations are entered in timely and accurate manner.Handles guests enquires and...

Roles & ResponsibilitiesDESCRIPTIONJob TitleSenior Guest Relations OfficerJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles...

Job DescriptionWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...

Job Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in...

Roles & ResponsibilitiesJob SummaryReporting to the Sales & Gallery Support Manager, the incumbent will work at the Sales Gallery and receive guests arriving to attend the sales preview. He/She will also be responsible for guest check-in, customer service, guest confirmation, gift distribution, reporting, ensuring that effective costs measures are maintained...

Roles & ResponsibilitiesJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to...

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure of the HotelGive a warm...

The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated and passionate...

JOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DESCRIPTIONMonitor room assignments to ensure...

[Order Number: 611968]ResponsibilitiesPromote good working relationships between the Sales Gallery and all other departments, ensuring clear lines of communication are maintainedMaintain a professional and high standards of appearance and demeanorLead by example by maintaining high standards and professional leadership, inspire, motivate and be an active...

Roles & ResponsibilitiesResponsibilities: Providing excellent wait service to ensure satisfaction. Greet customer the before and after. Assist customers with seating arrangements. Offer menu recommendations upon request. Up-sell additional products when appropriate.. Meet with restaurant staff to review daily specials, changes on the menu and service...

ResposnibilitiesFoster good working relationships between the Sales Gallery and other departments, ensuring clear communication.Maintain a professional appearance and demeanor, setting high standards for the team.Assist the Sales Manager in efficiently operating the Sales Gallery and generating reports.Address and resolve guest concerns promptly,...