Workshop Controller
4 weeks ago
Job Description
- Enhance and sustain service levels.
- Oversee workshop operations.
- Calculate repair or maintenance costs and estimate the necessary time.
- Train mechanics to enhance their skills.
- Diagnose vehicle issues through testing and discussions with customers to determine the required repairs.
- Monitor workshop activities, evaluate completed jobs, and prepare reports to identify recurring faults.
- Manage the workshop's daily operations, including issuing work orders and scheduling mechanics for vehicle maintenance and repairs.
- Plan and allocate jobs to technicians to ensure compliance with individual key performance indicators.
- Ensure job cards are properly documented.
- Coordinate and advise service consultants on job status.
- Maintain workshop safety practices in accordance with manufacturers' standards.
- Proficient in the use of diagnostic tools.
- Capable of identifying and solving automotive problems.
- Ensure vehicles are clean before returning them to their owners.
- Perform additional tasks as needed.
Job Requirement
- Possess the ability to communicate effectively with clients.
- Have a motivated and driven personality.
- Capable of multitasking.
- Interested in the automotive industry.
- Must have a Class 3 driving license.
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