Policy Operations Manager, Online Safety

1 week ago


Singapore GVT Government Technology Agency Full time
Join Us in Shaping a Safer Digital Future for Singapore
Position: Policy Operations Manager, Online Safety
Organization: Infocomm Media Development Authority (IMDA), Singapore
Are you passionate about creating a secure and trusted online space for Singapore Do you envision a role where your skills contribute directly to the safety and well-being of online communities If so, we invite you to embark on an impactful journey with us at IMDA's Online Communications Office (OCO) as a Policy Operations Manager, Online Safety.

Your Impactful Role (Key Responsibilities):

  • Stakeholder Collaboration: Collaborate with stakeholders across Government and Industry to operationalize pivotal regulations related to online safety and misinformation. Your role will involve multiple negotiations and coordination efforts to ensure a unified approach.
  • Content Assessments: Conduct thorough assessments on potentially violating online content, taking swift and decisive regulatory action to address harmful online material.
  • Responsive Engagement: Proactively evaluate and respond to stakeholder reports and public feedback on online content, ensuring a dynamic and adaptive regulatory approach.
  • Embrace the challenge: This role demands weekend on-call duty at least once a month. Your dedication will be instrumental in upholding the safety of Singapore's digital space.

Your Profile:

  • Background: Humanities, Mass Communications, Computer or Legal Studies.
  • Experience: Bring your expertise from a technology policy or operations-related role in either the private or public sectors. Your job grade will reflect the duration and level of your relevant work experience.
  • Passion for Online Safety: Demonstrate a strong interest in online safety and possess a deep knowledge of how online platforms operate, including social media services, app stores, and online video games.
  • Advantageous Experience: Experience in Public Policy, Online Content Regulation, and Online Trust and Safety would be advantageous, including strong analytical, communication, interpersonal, and writing skills.



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