Executive (Office of Graduate Programmes)

1 week ago


Singapore National University of Singapore Full time
Job Description

Application and Admissions Administration
Provide administrative support for application and admissions administration which include:
. Assist with the planning, scheduling, coordination, and communication on multiple rounds of admissions and offerings.
. Assist with the management of records and document processing in the application and admissions system, and issuance of programme offer letters.
. Maintain application and admissions database for tracking, monitoring and analysis of application, offer and acceptance data and trends.
. Work with support staff in student-related activities such as registration, orientation and attending to programme or candidature-related enquiries.
. Work with CET team to support application and administration of CET short courses.

Programme Administration
Provide programme administration support in Postgraduate Coursework (PGC) programmes which include:
. Assist in the administrative processes on academic matters such as student candidature matters, examination matters and graduation.
. Work with Department Administrators and internal or external stakeholders on course advisory, processing of students taking SSG funded modules and Graduate Certificates.
. Assist in the management of public enquiry mailbox and attend to queries from staff, students, and prospective applicants to promote positive customer service practices and continuously improve students' experience.
. Support systems and process improvements as well as digitalisation efforts and automation of processes for PGC programmes.
Other Duties
. Support data and analyse statistics for reporting to management and internal or external stakeholders.
. Assist with programme commencements and event coordination.
. Support official events, ad-hoc projects and duties, when assigned.

Qualifications

. At least a good Bachelor's degree in any discipline from a reputable university.
. At least 2 years of work experience. Applicants without experience may also apply.
. Proficient in office IT applications and Microsoft Office suite of application.
. Good interpersonal, oral and written communication skills.
. Meticulous and organised.
. Proactive, efficient and able to multi-task.
. Able to work independently with minimal supervision and with tight deadline and know when to escalate matters.
. Able to collaborate and engage with people at different levels of the organisation.
. Service-oriented mindset.

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 20879



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