Assistant Manager, Academic Planning

1 month ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
The Undergraduate Programmes Office (UPO) at Nanyang Business School (NBS) is responsible for the wide spectrum of activities covering Academic Services, Admissions & Assessment, Student Care, Development & Outreach) for NBS undergraduates.

This role is required to serve the academic arm of the UPO in the critical function of curriculum planning and operations of various academic programmes to enable a meaningful and hassle-free student experience for all our undergraduates.

Responsibilities
  • To lead the Curriculum Planning and Operations Team
  • To plan the academic curriculum which includes course outline, catalogue and programme structure
  • To liase with other departments to support students in the various programmes
  • Administer exchange students' course application and course matching matters
  • Provide academic advisory and support to students
  • Handle inbound students' course requests, approvals and registration
  • Maintain student records and pre-approved course lists
  • Monitor and process change of Programme requests and credit transfers
  • Evaluate students' requests and administer recommendations
  • Manage student academic appeals, withdrawals and change of programmes/specialisations
  • Prepare required monthly or adhoc reports
  • Plan briefings and meetup sessions with students; and coordinate engagements with students


Requirements
  • A Bachelor's degree with at least 3 years of working experience, preferably in the education sector
  • Proficient in MS Office, knowledge of Advanced MS Excel will be advantageous
  • Knowledge in student information/database management systems will be advantageous
  • Excellent inter-personal and communication (written and verbal) skills
  • Strong problem-solving, critical thinking and analytical skills
  • Ability to work independently or in a team to meet tight deadlines
  • Organised and meticulous with attention to details
  • Good time management with ability to multi-task


Hiring Institution: NTU

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