Alumni Services Manager

2 months ago


Singapore APSN EDUCATION SERVICES LTD Full time

Job Purpose:

  • To manage a team of Programme Executive for outreach to APSN Alumni.
  • To manage projects related to APSN Alumni.

 

Key Responsibilities:

Administration

  • Submit monthly reports to Deputy Director
  • Manage Event/Activities/Short Courses Projects
  • Manage assessment of the alumni
  • Update of Alumni Database in StudentLink
  • Manage StudentLink to track and keep in touch with Alumni
  • Prepare for audits, inventory management and continuous improvement projects
  • Ensure administrative duties for Event/Activities/Short Courses are discharged
  • Manage Alumni Professional Partners

Alumnus Programmes & Well-Being

  • Oversee alumni activities
  • Oversee and work with volunteers to improve the quality of Alumni programme
  • Manage a team of Programme Coordinators
  • To drive community engagement initiatives
  • Work with stakeholders such as caregivers, government agencies and relevant social service organisations to provide holistic support to Alumni

Programmes/ Activities/ Events

  • Manage, Plan and run Event/Activities with partners
  • Outreach management to APSN Alumni
  • Engage Alumni for APSN Centre enrolment
  • Manage Marketing and Branding for Event/Activities with HQ CP Team
  • Work with Professional Partners, Allied Professional and Job Coaches to facilitate training/job placement
  • Manage and meet aligned objectives for each Event/Activities
  • Manage Alumni Professional Partners and Volunteer for Event/Activities
  • Manage Case Management with Allied Professional & Job Coaches

Financial

  • Manage Financial Assistance Scheme for APSN Alumni
  • Manage Budget Planning and use of budget effectively

People

  • Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Deputy Director.
  • Able to seek out new corporate partners and grow existing partnerships to achieve the Alumnis vision and mission.

Job Requirements:

  • Degree in any field, counselling preferred and be able to perform one or more of the following:
  • Passionate about making a difference to improve the lives of others in the community
  • Take initiative and believe in creative thinking
  • Good communication skills, team player and presentation skills
  • Able to work independently and as a team
  • Experience in Special Educational sector is a plus
  • Experience in managing partners
  • 5 years of experience managing teams in an Alumni environment
  • Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal & external) management
  • Demonstrate empathy
  • Able to collaborate and effectively lead both internal teams and external team of volunteers
  • Excellent people management skills
  • Able to hone new and existing business/partnership relationships
  • Must be able to work on selected Saturdays


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