Head, Information Technology

2 weeks ago

Singapore PROFESSIONAL INVESTMENT ADVISORY SERVICES PTE LTD Full time

As Head of IT at a fast-growing financial advisory firm, you will lead the end-to-end technology strategy, execution, and governance. This role is pivotal in building a secure, scalable, and modern tech infrastructure that supports digital insurance experiences for both agents and customers. You will drive innovation in digital platforms, enforce robust cybersecurity and compliance with Monetary Authority of Singapore (MAS) regulations, and ensure technology aligns with the business vision of a data-driven, customer-first insurance company.

Overview

Key responsibilities and expectations for leading the technology function in a regulated, growth-focused environment.

Responsibilities

1. Technology Strategy & Innovation

  • Develop and execute a 3-5 year IT strategy and roadmap aligned with business and regulatory goals.
  • Drive adoption of cloud-native technologies, AI, automation, and data analytics to enhance agent and customer experiences.
  • Continuously evaluate and implement emerging technologies relevant to digital insurance and insurtech innovation.

2. Digital Platforms & Core Systems

Lead the design, development, and integration of:

  • Core policy administration systems (PAS)
  • CRM and customer self-service platforms
    • Claims management and underwriting systems
    • Data and analytics platforms (BI tools, data lakes)
  • Ensure API-driven integration with third-party service providers (e.g. reinsurers, payment providers, regulatory bodies).
  • Deliver intuitive, responsive digital channels (e.g. mobile apps, customer portals, adviser dashboards).

3. Cybersecurity & Regulatory Compliance

  • Build and maintain a strong cybersecurity framework in alignment with MAS Technology Risk Management (TRM) Guidelines.
  • Ensure compliance with PDPA, MAS insurance regulations, and internal risk management standards.
  • Partner with compliance/legal to support audit readiness, AML/KYC infrastructure, and data privacy protocols.

4. Data Strategy & Analytics

  • Implement a centralized, secure data architecture to enable real-time and predictive insights across operations.
  • Promote data-driven decision-making using tools like dashboards, predictive models, and risk scoring algorithms.
  • Ensure data quality, governance, and security across all systems.

5. Leadership, Culture & Execution

  • Build and lead a lean, high-performing IT team (software development, infrastructure, security, data), possibly scaling in stages.
  • Cultivate an agile, collaborative culture between IT, product, operations, and compliance.
  • Own IT budgeting, vendor management, and oversee outsourcing or SaaS agreements as needed.
Qualifications
  • Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related discipline.
  • 10-15 years of progressive IT experience, with at least 3-5 years in a leadership role within insurance, fintech, or regulated startups.
  • Proven track record of launching and scaling digital platforms in a startup or high-growth environment.
  • Strong knowledge of regulatory compliance (MAS TRM, PDPA, AML/KYC) relevant to Singapore's insurance sector.
  • Hands-on experience with cloud infrastructure (AWS, Azure, or GCP), modern APIs, DevOps, and cybersecurity best practices.
Key Skills & Attributes
  • Visionary and pragmatic technology leader with strong business acumen.
  • Expertise in insurance technology, cybersecurity, and cloud-based platforms.
  • Excellent leadership, communication, and stakeholder engagement skills.
  • Agile mindset with a bias for action and comfort in ambiguity.
  • Strong vendor negotiation and management skills.
Preferred Certifications (Nice to Have)
  • CISSP / CISM (Security)
  • AWS / Azure / GCP Cloud Certifications
  • PMP / Agile or Scrum Certifications
  • TOGAF / ITIL

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