App Community Manager

4 weeks ago

Singapore KAWAGARBO TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

About Kawagarbo Technologies Pte. Ltd.

Kawagarbo Technologies's flag product is Wildmeta mobile app( https://wildmeta.ai/ ).

Wildmeta is a trader-centric perpetual exchange built on top of Hyperliquid. We focus on transparency, social trading features, and helping retail traders "do better trading." We are building a mobile-first app experience for a global community of perpetual traders.

Role Overview

We are looking for an App Community Manager who will play a dual role in both quality assurance (QA) of our mobile app and community engagement. You will be the bridge between our product and our users: ensuring the app is reliable and user-friendly, while also supporting and educating our community.

This is a great opportunity for someone who enjoys both testing products and directly helping users, especially in the fast-moving world.

Key Responsibilities
QA & Product Testing
  • Perform manual QA testing for Wildmeta mobile app (iOS/Android).
  • Identify, document, and track bugs; communicate with the product and dev teams.
  • Test new features before release to ensure high product reliability.
  • Provide structured feedback from community to improve app quality.
Community Management & Support
  • Answer user questions in Telegram, Discord, Twitter, and other community channels.
  • Create and maintain FAQs, guides, and best-practice posts for the community.
  • Collect and summarize community feedback, and share insights with product team.
  • Support community campaigns, events, and announcements.
  • Act as the first point of contact for user support and troubleshooting.
Requirements
  • Work permit in Singapore, we can't sponsor the work permit.
  • 1–3 years of experience in community management, customer support, or QA testing.
  • Strong written and verbal communication skills in English and Mandarin.
  • Familiarity with trading apps, perpetual trading, or Web3 communities is a strong advantage.
  • Detail-oriented, proactive, and able to work independently.
  • Comfortable multitasking across QA testing and community engagement.
Nice to Have
  • Experience with bug tracking tools (e.g., Jira, GitHub Issues).
  • Prior involvement in trading or Web3 communities.
  • Basic knowledge of QA methodologies
Tell employers what skills you have

Troubleshooting
Quality Assurance
Customer Support
Community Management
Transparency
Digital Marketing
Networking
Github
Scouting
Able To Work Independently

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