Dormitory Executive

1 week ago


Singapore S11 GRANUITY MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities


• Overseeing day-to-day operations of the Dormitory and ensures the highest level of clients and residents' satisfaction and service standards in accordance with our operational policies and procedures.

• Responsible in handling client/resident's feedback and resolving complaints or issues promptly and satisfactorily through consistent engagement with the parties.

• Maintain a clean and safe environment, including raising mental health awareness for the residents.

• Responsible for ensuring that the Dormitory complies with FEDA and industry regulations.

• Responsible to provide guidance on the preferred communication method to resolve operational, event and dormitory regulatory issues at the Dormitory.

• Responsible for ensuring smooth implementation of duty roster and manning plan for operations of the Dormitory to ensure services meet the expectations.

• Assist Dormitory Manager during engagement with public authorities (i.e. BCA, MOM, SPF, NEA, SFA, ICA, SCDF, MHA, MWC etc.)

• Evaluate stakeholders' and residents' feedback and reports and initiate corrective actions and further improvement on the Dormitory operation.

• Prepare and submit weekly/monthly/quarterly reports and updates for Dormitory Manager, Operation Director and the Management.

• Attend to any emergencies at the Dormitory.

• All other duties assigned by immediate superior from time to time.

Requirements:

  • Minimum education: N level.
  • No previous experience required; training will be provided.
  • Excellent team player.
  • Basic proficiency in spoken and written English.
  • Alert and possesses strong observational skills.
  • Personal transportation is an advantage.

Additional Information:

  • 44-hour work week, with rotating shifts including weekends and public holidays.

Benefits:

  • Night Shift Allowance
  • Sunday Allowance
  • Outpatient Medical / Dental Benefit
  • Hospital & Surgical Insurance Coverage
  • Personal Accident Insurance Coverage
  • Free Annual Basic Health Screening
  • Birthday Leave
  • Salary Payment at Mid & End Month
  • 13th Month Pay (AWS)
  • Training Sessions
  • Good Career Progression
Tell employers what skills you have

Security Operations
Microsoft Office
Unloading
Conflict Resolution Skills
Access Control
CCTV
Physically Fit
Project Timeline
Transportation
Mental Health
Accountability
Team Player
Proactive Communication
Screening
Electrical Engineering
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