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Process Assurance Analyst
4 weeks ago
• Independently manage the end-to-end review of assigned projects based on the established process
• Work closely with Project Managers, Technical Delivery Managers and other key Project stakeholders to guide the project on best practices and SDM compliance
• Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management and other key collaborators
• Ensure that Process Assurance reviews and subsequent reports for various assigned projects meet the (sometimes) tight timelines
• Work closely with the Process Assurance lead to drive process improvement and enhance operational efficiencies within the team
• Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
• Provide Audit support for various internal and external audits of identified projects
• Provide feedback on the SDM process and review SDM process enhancements as an SME
- Bachelor's degree in Business, Information Technology, or a related field (or equivalent experience).
- 6+ years of experience in project governance, compliance, delivery assurance, or related functions.
- Strong understanding of IT project delivery methodologies (Agile, Waterfall, Hybrid) and governance frameworks.
- Proficient in reporting tools (e.g., Excel, Power BI, Tableau) and project management tools (e.g., Jira, MS Project, ServiceNow).
- Exceptional attention to detail, organizational, and communication skills.
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Tell employers what skills you haveTableau
Process Improvement
Staffing Services
Assurance
Agile
Information Technology
MS Project
Project Management
JIRA
Attention to Detail
Audits
Excel
ServiceNow
Project Delivery
Power BI
Audit