Process Assurance Analyst

5 days ago


Singapore SAKSOFT PTE LIMITED Full time

**Experience**:1-2 Years

**Role**: Process Assurance Analyst

**Key Skills**:

- Microsoft Access, Excel, and PowerPoint

**Key Responsibilities**:

- Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.
- Provide risk and governance process support across GIPS units, currently Service Recovery & Change Management (Network).
- Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.
- Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.
- Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

**Key Requirements**:
**Education**:

- Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.

**Essential**:

- Strong attention to details, excellent analytical and reporting skills.
- Good internal communications, written and verbal communication skills.



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