
Process Assurance Analyst
5 days ago
**Experience**:1-2 Years
**Role**: Process Assurance Analyst
**Key Skills**:
- Microsoft Access, Excel, and PowerPoint
**Key Responsibilities**:
- Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.
- Provide risk and governance process support across GIPS units, currently Service Recovery & Change Management (Network).
- Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.
- Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.
- Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to
**Key Requirements**:
**Education**:
- Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.
**Essential**:
- Strong attention to details, excellent analytical and reporting skills.
- Good internal communications, written and verbal communication skills.
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