Technical Consultant

5 days ago

Singapore NTT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities
  • Interacts with clients on site and remote to meet complex requirements of a solution.
  • Escalates unresolved problems and issues to the relevant third parties.
  • Responds to escalated client requests.
  • Escalates complex problems to the relevant third parties.
  • Writes reports and proposals and completes and maintains project documentation.
  • Assists with the documentation of standard operating procedures relating to installations and fixes.
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians.
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
  • Included in higher complexity design work, with input to the design expected.
  • Expected to take ownership of relevant technologies according to domain or specialization.
  • Performs any other related task as required.

Knowledge and Attributes:

  • Seasoned understanding and appreciation of technical design and business principles.
  • Seasoned project fundamental and administration ability.
  • Seasoned project skills which are demonstrated in the execution of installations and other assignments.
  • Excellent customer engagement skills
  • Demonstrate relevant domain specialist knowledge.
  • Excellent verbal communication skills.
  • Client focused and displays a proactive approach to solving problems.
  • Ability to work under pressure.
  • Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field.
  • Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, CCIE, ACMP etc.
  • Cisco Dev Net certification

Required Experience:

  • Seasoned work experience in technical implementation engineering, specific to Networking technologies.
  • Seasoned experience engaging with clients and conducting presentations.
  • Seasoned report writing experience.
  • Seasoned project management
  • Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
  • Seasoned experience in diagnosis and troubleshooting
Tell employers what skills you have

Report Writing
Troubleshooting
CCNP
Customer Engagement
Scripting
Administration
Information Technology
Routing
Wireless
Project Management
Networking
Juniper
Firewalls
Technical Design

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