Engineer Team Lead

1 week ago

Singapore JK TECHNOLOGY PTE LTD Full time
Roles & Responsibilities

Responsibilities:

  • Lead a team of Service Engineers and IT Admins
  • Monitor team's progression on all incoming service requests on hardware or software issues
  • Execute all assigned cases effectively and efficiently with a sense of urgency
  • Provide timely and effective resolution to service requests and incidents
  • Handle high volume of client's service requests and assigned accordingly to the team
  • Handle client's complaints and ensure customer satisfaction during closure
  • Liaise smoothly between internal stakeholder and clients for any sales-related matters
  • Provide on and offsite support if needed
  • Manage Service Engineers daily schedule
  • Manage team's transportation and phone claim usage
  • Assist in other ad-hoc tasks assigned by Technical Manager

Requirements:

  • Bachelor's degree in relevant field or equivalent combination of education and experience
  • Minimum 3 to 5 years of related experience
  • Motivated and able to initiate work process
  • Strong leadership skill with good communication
  • Excellent customer service and support skills
  • Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
  • Possess strong organizational skills and ability to prioritize tasks among many competing requests
Tell employers what skills you have

Technical Standards
Application Architecture
Leadership
Web Programming
PHP
Restaurants
Hardware
Design Patterns
Root Cause Analysis
Estimates
Transportation
Team Lead
OOP
Technical Leadership
Customer Service
Ability to Prioritize

  • Lead Engineer/Engineer

    1 week ago

    Singapore HTX (Home Team Science & Technology Agency) Full time

    Overview Lead Engineer/Engineer (Project Manager/Business Analyst), xCloud role at HTX (Home Team Science & Technology Agency). HTX is the world's first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a...

  • Engineering Team Lead

    2 weeks ago

    Singapore beBeeTechnicalLeadership Full time $200,000 - $300,000

    Job Title: Technical Leadership RoleWe are seeking a highly skilled and experienced technical leader to join our team as Head of Engineering Delivery. This role will be responsible for leading a team of engineers and delivering complex technical projects on time and within budget.Key Responsibilities:To lead a team of engineers in delivering technical...

  • Lead Engineer/Engineer

    1 week ago

    Singapore HTX (Home Team Science & Technology Agency) Full time

    Overview Lead Engineer/Engineer (Project Manager/Business Analyst), xCloud role at HTX (Home Team Science & Technology Agency). HTX is the world's first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a...

  • Systems Optimization Expert

    1 week ago

    Singapore beBee Engineer Full time $80,000 - $120,000

    Role Description:">">We are seeking an Engineer to join our team, responsible for monitoring and maintaining critical information-communication systems.">">About the Role:">As a key member of our team, you will work alongside fellow engineers to ensure the reliability and functionality of our communication systems. Your expertise in advanced technologies...

  • Manufacturing Engineering Team Lead

    2 weeks ago

    Singapore beBeemanufacturing Full time $90,000 - $120,000

    Job Title: Manufacturing Engineering Team LeadAbout the Job:The Manufacturing Engineering Team Lead is responsible for leading a team of manufacturing engineers in planning, designing, implementing, and managing integrated production and service delivery systems that assure performance, reliability, maintainability, schedule adherence, and cost control...

  • Lead Engineer/Engineer, AI

    2 days ago

    Singapore HTX (Home Team Science & Technology Agency) Full time

    Join to apply for the Lead Engineer/Engineer, AI & Data Engineering, xData role at HTX (Home Team Science & Technology Agency)Join to apply for the Lead Engineer/Engineer, AI & Data Engineering, xData role at HTX (Home Team Science & Technology Agency)Get AI-powered advice on this job and more exclusive features. The Home Team Science and Technology Agency...

  • Engineer Team Lead

    6 days ago

    Singapore JK TECHNOLOGY PTE LTD Full time

    Responsibilities Lead a team of Service Engineers and IT Admins Monitor team’s progression on all incoming service requests on hardware or software issues Execute all assigned cases effectively and efficiently with a sense of urgency Provide timely and effective resolution to service requests and incidents Handle high volume of client’s service requests...

  • Manufacturing Engineering Team Lead

    2 weeks ago

    Singapore beBeeEngineering Full time $180,000 - $210,000

    Job Description:As a Manufacturing Engineering Team Lead, you will be responsible for leading a team of engineers in the development and implementation of manufacturing processes and technologies. Your goal will be to ensure that all projects are completed on time, within budget, and meet the required quality standards.Main Responsibilities:Lead a team of...

  • Engineering Team Lead for Reliability

    1 week ago

    Singapore beBeeInnovation Full time $90,000 - $120,000

    Job Title:Reliability Engineering Team LeadAbout Us:We are a leading full-service semiconductor foundry providing design, development, and fabrication services to top technology companies.Our global manufacturing footprint spans three continents, making us a key player in the industry.Our Goal:To achieve corporate objectives in reliability by leading and...

  • Lead Engineer/Engineer, Engineering, xCode

    1 week ago

    Singapore HTX (Home Team Science & Technology Agency) Full time

    Join to apply for the Lead Engineer/Engineer, Engineering, xCode role at HTX (Home Team Science & Technology Agency)Get ready to embark on a transformative journey with HTX's newly formed xCode function, focusing on the organic in-house development of core software modules for mission-critical and sensitive systems. This setup aims to achieve greater...