
Customer Support Assistant
6 days ago
Contract Period: 1 September 2025 - 31 December 2025
About the Role
We are seeking a proactive and detail-oriented Customer Support Assistant to join our Singapore team on a contract basis. This role offers valuable hands-on experience in customer service operations, order management, and administrative coordination within a collaborative and fast-paced environment.
Key Responsibilities
- Accurately and promptly enter sales orders into the system
- Liaise with the Sales team to verify and complete order details
- Maintain a systematic filing system for sales orders and customer-related documentation
- Provide timely and accurate responses to customer inquiries via Zendesk
- Offer administrative support for department projects and process improvements
- Help manage demo stock inventory with proper tracking and reconciliation
- Support the year-end audit by collating and organising the required documentation
- Contribute to other administrative and operational tasks as assigned
Requirements
- Diploma or degree in Supply Chain, Logistics, Business, or a related field (preferred, but not strictly required)
- Proficient in Microsoft Office, especially Excel
- Detail-oriented, organised, and able to manage multiple tasks effectively
- Strong communication and interpersonal skills
Ability to Multitask
Microsoft Office
Microsoft Excel
Strong Attention To Detail
Autonomy
Customer Service Operations
Customer Experience
Customer Support
Interpersonal Skills
Inventory
Supply Chain
Invoicing
Administration
Data Entry
Zendesk
Administrative Support
Excel
Scheduling
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