Transformation Director – SEA, CN

1 week ago

Singapore LION RE:SOURCES SINGAPORE Full time
Roles & Responsibilities

Publicis Re:Sources is seeking a visionary and results-driven Transformation Director to lead and orchestrate strategic transformation initiatives across Southeast Asia, China, and Australia-New Zealand. This role will be pivotal in driving change across end-to-end processes—spanning both agency operations and Re:Sources shared services—to deliver operational excellence, digital integration, and scalable business value.

The Transformation Director will define and execute a multi-market transformation roadmap, optimize operational workflows, champion digital integration, and oversee large-scale programs, managing change and ensuring alignment with global and regional priorities.

Key Responsibilities:

  • Strategic Transformation Leadership
  • Define and execute a multi-market transformation roadmap aligned with Publicis Groupe's global strategy and regional business priorities.
  • Lead cross-functional programs that integrate finance, HR, IT, procurement, and media operations across agencies and Re:Sources SSCs.
  • Champion the "Power of One" model by aligning transformation efforts with agency and client needs.
  • End-to-End Process Optimization
  • Identify inefficiencies and redesign core operational workflows across markets, including P2P, O2C, GL, compliance, and reporting
  • Drive harmonization and standardization of processes across SEA, CN, and ANZ, ensuring scalability and agility.
  • Program & Change Management
  • Oversee large-scale transformation programsfrom initiation to delivery, ensuring milestones, budgets, and KPIs are met.
  • Lead change management efforts to ensure adoption of new systems, processes, and organizational structures.
  • Partner with regional HR and communications teams to embed change culture and continuous improvement.
  • Stakeholder Engagement & Governance
  • Collaborate with agency CFOs, SSC leads, and global transformation teams to ensure alignment and transparency.
  • Establish governance frameworks and reporting mechanisms to track progress and escalate risks.
  • Serve as the senior interface for transformation updates with executive sponsors and market leadership.
  • Technology & Data Integration
  • Partner with IT and data teams to drive digital transformation, including ERP upgrades, automation, and analytics enablement.
  • Ensure seamless integration of platforms such as Altair, Starscape, and vendor portals across regions.

Key Relationships (internal &/or external):

  • Shared Services Managing Directors
  • Finance Operations (e.g. Account Payables, Account Receivables...etc) and other SSC functions
  • Regional/country Chief Financial Officers
  • Media Operations
  • Global and regional IT
  • Global SSC and GPOs (Global Process Owners)

Qualifications:

  • 12+ years of experience in transformation leadership, preferably within shared services, media, or consulting environments.
  • Proven track record of leading multi-country transformation programs with measurable impact.
  • Strong understanding of finance, HR, IT, and operational processes in agency or SSC settings.
  • Exceptional stakeholder management and communication skills across cultures and seniority levels.
  • Experience with ERP systems (e.g., SAP), process reengineering, and digital enablement.
  • PMP, Lean Six Sigma, or similar certifications are a plus.
  • Fluent in English is a must and Chinese (Mandarin) is a plus.
Tell employers what skills you have

Digital Transformation
Digital Integration
Leadership
Scalability
Operational Excellence
Change Management
ERP
Reengineering
Data Integration
Transparency
Stakeholder Engagement
PMP
Process Optimization
Consulting
Stakeholder Management
Lean Six Sigma

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