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Process Assurance Analyst

4 weeks ago

Singapore SAKSOFT PTE LIMITED Full time
Roles & Responsibilities

Experience:1-2 Years

Role: Process Assurance Analyst

Key Skills:

· Microsoft Access, Excel, and PowerPoint

Key Responsibilities:

· Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.

· Provide risk and governance process support across GIPS units, currently Service Recovery & Change Management (Network).

· Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.

· Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.

· Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

Key Requirements:

Education:

· Bachelors' Degree in Computer Science/ Banking/Finance/ Engineering or related field.

Essential:

· Strong attention to details, excellent analytical and reporting skills.

· Good internal communications, written and verbal communication skills.

Tell employers what skills you have

Internal Communications
Written English
Change Management
Quality Assurance
Microsoft Access
Inventory
Contract Management
Assurance
Service Recovery
Adaptability
Process Management
Attention to Details
Selenium
Team Leader
Business Process