Registrar or Assistant Registrar

Roles & Responsibilities

Role Summary

Reporting to the Vice Principal, Academic Affairs, the Registrar is an experienced administrative manager tasked with overseeing academic records, registration processes and student information systems at SBC. This role is critical in maintaining the integrity, accuracy and security of academic records, supporting the College's academic mission while enhancing the student experience from initial contact to graduation. Acting as a central liaison, the Registrar facilitates communication and compliance between students, faculty, administration and external organizations, ensuring adherence to institutional policies and regulations.

KEY ACCOUNTABILITIES

Leadership

• Provide leadership to the Academic Administration Department, ensuring the effective delivery of registration, records management and academic services.
• Develop and implement strategic goals, policies and procedures that align with SBC's vision, mission, values and academic priorities.
• Lead, mentor and manage a team of Executives, fostering a collaborative and service-oriented culture.
• Serve as a member of the Academic and Scholarship Committees and authorised office-bearer for students records and PDPA, contributing to planning and decision-making.

Operations Management

• Oversee the maintenance and security of academic records, ensuring their integrity, confidentiality and compliance with legal and institutional standards.
• Manage the registration, enrolment, administration, field education and scholarship processes, ensuring they are efficient, user-friendly, supportive of student and Faculty requirements.
• Collect and analyse data to make improvements of services in collaboration with other relevant departments and vendors.
• Coordinate the preparation and dissemination of academic schedules, course catalogues and reports.
• Ensure the smooth functioning of the digital systems as required by the Faculty to run classes on different modes.
• Manage College events and the processes of graduation, certification and issuance of transcripts and diplomas.

Projects

• Lead and participate in projects related to data management and process improvement in collaboration with other relevant departments and vendors.
• Implement and monitor projects aimed at enhancing the efficiency of the Registrar Department and improving service delivery to students and Faculty.
• Engage with donors for periodic fund-raising projects to introduce/update the use of funds through students' testimonies.
• Collaborate with ITS and Finance departments to develop and upgrade systems and tools for better data management and reporting.
• Partner HR Department for Staff development, engagement and change management initiatives and activities.

Administration

• Develop, implement and ensure policies and procedures related to academic records, registration, scholarship, field education and student services comply.
• Ensure SBC's compliance with external accreditation requirements and government regulations related to student records and data.
• Prepare and manage the budget for the Registrar Department, ensuring optimal use of resources.
• Produce regular reports and analyses for Faculty planning, accreditation and compliance purposes to maintain required standards of qualifications.

PRE-REQUISITES

• A Bachelor's degree in Theology, Education, Administration or a related field is required
• Minimum 10 years of similar experience of which 5 years' experience in Registrar role
• For Assistant Registrar applicants, a proven track record of 10 years administration leadership experience is required or at least 5 years of similar hands-on experience in educational or seminary environment in pastoral and leadership role
• Experience in project management with a focus on improving processes and systems to enhance service delivery and operational efficiency in collaboration with relevant parties
• Strong understanding in using, managing and troubleshooting the student administration platforms to maintain and update student records, registration processes and academic scheduling
• Expertise in academic and scholarship policies development and implementation, ensuring alignment with SBC goals and regulatory requirements
• Ability to manage the coordination and execution of graduation, scholarship, certification and transcript processes
• Skilled in ensuring data integrity, accuracy and security, particularly concerning compliance with privacy laws like PDPA
• Demonstrated ability to lead and inspire a team, providing clear direction, support and Staff development opportunities
• Strong written and verbal communication skills, with the ability to convey complex information clearly and effectively to diverse audiences
• Skilled in problem-solving abilities and conflict resolution, fostering a collaborative and positive work environment within the Registrar Department
• Excellent interpersonal skills, capable of building strong relationships with students, Faculty, Staff and external stakeholders

Please submit detailed resume to careers@sbc.edu.sg.

Tell employers what skills you have

manage budget
Leadership
Theology
Data Analysis
Change Management
Process Improvement
Interpersonal Skills
Fundraising
Data Management
Academic Administration
Operations Management
Conflict Resolution
Project Management
Team Leadership
Regulatory Requirements
Scheduling
Staff Development
Service Delivery

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