Visitor Coordinator

2 weeks ago

Singapore RMA CONTRACTS PTE. LTD. Full time
Roles & Responsibilities

Event Coordination and Visitor Management

  1. Assist with visitor queries and security clearance.
  2. Promote upcoming Heritage Gallery tours to visitors and conduct outreach to schools and organisations.
  3. Plan, design, develop, and manage visits to the organization's premises and tours to the Heritage Gallery.
  4. Support the organization with any day-to-day operational needs, such as venue setup at its premises or Heritage Gallery, and preparing hospitality gifts and materials for visitors.
  5. Administer, facilitate, and deliver educational programmes, tours, and learning activities for the Heritage Gallery.
  6. Duties include prolonged periods of standing and walking as part of guiding tours at the Heritage Gallery.

Administrative Duties

  1. Provide a monthly report on the number of visits and events to the organization's premises and tours to the Heritage Gallery, including feedback, in a format and on a date as determined by the organization.
  2. Maintain visitor records (i.e., attendance) and feedback in a format as determined by the organization.
  3. Provide administrative support services (such as collating visitor particulars, setting up the Heritage Gallery) related to visits and tours.
  4. Monitor supplies (i.e., souvenirs, learning kits, etc.) and ensure timely replenishment.

Gallery Maintenance and Experience Enhancement

  1. Determine artefacts to be displayed at the Heritage Gallery, in consultation with the organization, and collaborate with vendors on creative display methods and storyline development.
  2. Assist with preserving, handling, packing, and transporting heritage items for display and storage.
  3. Conduct research by examining and cross-referencing various sources to ensure historical accounts at the Heritage Gallery are factually accurate (e.g., archives, newspapers, registry files).
  4. Keep abreast of the latest developments in the organization and relevant local/global contemporary issues to ensure content remains current.
  5. Analyse data and information from various sources to enhance the content and visitor experience at the Heritage Gallery.
  6. Support the planning and organisation of interview series featuring current or former personnel who can share insights and stories contributing to the organization's heritage.

Required Qualifications

  • Singapore Citizen or Singapore Permanent Resident
  • Minimum two (2) years of experience in public speaking, hosting, or conducting briefings to large audiences
  • Minimum Diploma holder with at least 5 O-Level subject passes (including English)
  • Personnel with at least 10 years of working experience in the organization will be preferred, as their accumulated experience would enhance the visitor experience through authentic storytelling and representation of the organization's history and achievements
  • Good interpersonal and communication skills
  • Proficient in Microsoft Office and Microsoft Outlook application
Tell employers what skills you have

Security Clearance
Outlook
Archives
Psychology
Microsoft Office
Microsoft Excel
Newspapers
Data Analysis
Public Speaking
Visitor Experience
Communication Skills
Administrative Support
Storytelling
Hospitality

  • Visitor Coordinator

    4 days ago

    Singapore RMA CONTRACTS PTE. LTD. Full time

    Event Coordination and Visitor Management Assist with visitor queries and security clearance. Promote upcoming Heritage Gallery tours to visitors and conduct outreach to schools and organisations. Plan, design, develop, and manage visits to the organization's premises and tours to the Heritage Gallery. Support the organization with any day-to-day...

  • Assistant/visitor Services

    1 week ago

    Singapore National Parks Board Full time

    **What the role is** - You will be part of the Visitor Management & Security branch of the Singapore Botanic Gardens, which is the public fronting unit that provides a safe and pleasant experience for visitors. The Branch also works closely with various stakeholders, tenants, volunteers, contractors and security/visitor services personnel to ensure that the...

  • Visitor Experience Manager

    4 hours ago

    Singapore beBeeVisitorExperience Full time $50,000 - $60,000

    Job Title:The Assistant Supervisor, Visitor Experience and Operations is a critical role in delivering exceptional front-of-house service, managing day-to-day operations, and supporting events, outreach, and volunteer engagement.Key Responsibilities:Front-of-House & Visitor ExperienceGreet and engage visitors, providing information about exhibits and...

  • Executive Office Coordinator

    17 hours ago

    Singapore beBeeAdministrative Coordinator Full time $60,000 - $80,000

    Job Title: Senior Executive – Office Administration Roles & Responsibilities:We are seeking a detail-oriented and proactive administrative and travel coordinator to fill this critical role. This individual will be responsible for efficiently managing travel arrangements, providing general office administrative support, and assisting with travel desk...

  • Senior Executive

    3 days ago

    Singapore National University of Singapore Full time

    **Date**:3 Sep 2024 **Location**: UNIV ADMIN, Kent Ridge Campus, SG **Company**:National University of Singapore The role is responsible for the day-to-day management and smooth functioning of the Visitor Centre and its student-led guided tours at NUS. This role focuses on supervising operational workflows, overseeing the Student Ambassadors and Docents,...

  • Executive/visitor Services

    1 hour ago

    Singapore National Parks Board Full time

    **What the role is** The Singapore Botanic Gardens (SBG) is one of the oldest and premier tropical botanical gardens. It plays an important role as a leading tropical botanical institute and holds a significant place in the history of Singapore. You will be part of the Visitor Management & Security branch of Singapore Botanic Gardens, which is the public...

  • Marina Barrage Visitor Manager

    2 weeks ago

    Singapore TERRA SG PTE. LTD. Full time

    Job Description & Requirements The role of the Marina Barrage Visitor Manager (VRE) is to ensure smooth operations of the Marina Barrage’s Information Counter, the Sustainable Singapore Gallery and to co-ordinate event - related works by managing the visitor experience team. The scope of the VRE is as follows: - Lead the team of Visitor Management Staff...

  • Hospital Support Visitor Experience

    1 week ago

    Singapore beBeeVisitorExperience Full time $16,300 - $39,120

    Job Title: Visitor Management CoordinatorDescription:We are seeking a dedicated and friendly Visitor Management Coordinator to join our team. As a Visitor Management Coordinator, you will be responsible for providing exceptional service to visitors and patients at our hospital.Key Responsibilities:Greet and orientate visitors and patients in a welcoming...

  • Visitor Relations Executive

    7 days ago

    Singapore Mastereign Group Full time

    **Job Title**: Visitor Executive (VE) **About the Role**: We are seeking a dedicated and experienced Visitor Executive (VE) to oversee the smooth operations of the Information Counter, and coordinate event-related activities at a gallery. The VE will be responsible for supervising a team of Senior Visitor Officers, Visitor Officers, and other staff,...

  • Manager(Visitor Services Management)

    2 weeks ago

    Singapore WSH EXPERTS PTE LTD Full time

    **Job Description & Requirements** **Responsibilities** - The Manager should demonstrate excellent management, planning and problem-solving skills. - To manage the daily operations of venue management and visitor services - Provide supervision, rostering and deployment of teams of Visitor Service Executive, Venue Executive and Floaters - To be responsible...