Customer Service Executive

4 weeks ago


Singapore ANRADUS PTE. LTD. Full time
Job
Description
  • Industry/
    Organization Type: Freight Forwarding / Transportation
  • Position Title: Customer Service Executive
    (Freight Forwarding)
  • Working
    Location: Jurong East
  • Working Hours: 5.25 days
    (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half
    day)
  • Salary Package: Basic
    Salary up to $3,000 + AWS + Bonus
  • Duration:
    Permanent
Key
Responsibilities
  • Coordinate shipment schedules, bookings, and document
    preparation required for international shipping (air, sea, and road
    transport).
  • Ensure accurate and timely data
    entry for tracking shipments, processing orders, and providing
    quotes.
  • Work closely with customs brokers to
    help clear goods through customs, providing necessary documentation
    and information as needed.
  • Monitor shipments
    from the point of origin to the final destination, proactively
    communicating any delays and managing client
    expectations.
  • Develop and sustain strong
    relationships with clients, understanding their needs and offering
    solutions to enhance their logistics experience.
  • Resolve any issues that arise during the shipping process
    in a timely and effective manner.
  • Prepare
    reports on customer needs, problems, interests, competitive
    activities, and potential for new products and services.
  • Any other ad-hoc duties as
    assigned.
APPLY
NOW
  • Experience in
    Shipping/Logistics within the freight forwarding industry is
    preferred.
  • Excellent communication and
    interpersonal skills, with the ability to handle inquiries and
    negotiations diplomatically.
  • Basic
    understanding of international trade, shipping regulations, and
    documentation.
  • Ability to problem-solve and
    provide timely resolution to customer
    issues.
Kindly apply through
ANY of the following
methods:
  • Submit your application by
    clicking the APPLY button;
  • Email your resume to href="mailto:Job@anradus.com.sg">Job(at)anradus.com.sg.
    Kindly indicate #68609 on the email
    subject.
Anradus
Application Policy: We value each application and
ensure every resume is reviewed. Our process is efficient,
typically concluding within 3 working
days. If you do not receive communication from us
within this timeframe, it's likely that your application has not
been shortlisted by our client. In such cases, we recommend
continuing your job search to maximize your
opportunities.

Anradus Pte Ltd | EA License No.
20C0161 | Angel Lim | EA Reg No.: R1769781

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