Desktop Support Engineer

4 weeks ago

Singapore CAL4CARE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Provide first-line technical support to end-users regarding hardware, software, and network-related issues.
  • Troubleshoot and resolve desktop, laptop, printer, and peripheral equipment problems.
  • Install, configure, and maintain operating systems, applications, and software updates.
  • Manage user accounts, permissions, and access in Active Directory and other authentication systems.
  • Assist users with login issues, password resets, and access rights management.
  • Assist users with Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook) and Google Workspace applications (Gmail, Google Drive, Google Docs, Google Sheets, Google Slides).
  • Document support activities, solutions, and procedures for knowledge base reference.
  • Collaborate with IT team members and vendors to resolve complex technical issues and implement solutions.
  • Ensure compliance with IT policies, procedures, and security measures.
  • Contribute to IT projects and initiatives to improve system efficiency and user experience.

Qualifications:

  • Proven experience as a Level 1 Desktop Support Specialist or similar role.
  • Solid understanding of desktop operating systems (Windows, MacOS) and software applications.
  • Hands-on experience with Active Directory user management, group policies, and security principles.
  • Excellent troubleshooting and problem-solving skills with a customer-oriented approach.
  • Strong communication skills, both verbal and written, with the ability to explain technical information clearly to non-technical users.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Tell employers what skills you have

Outlook
MacOS
A+
Troubleshooting
Microsoft Office
Hardware
Ability To Work Independently
Outsourcing
Google Drive
Active Directory
User Experience
Windows Scripting
User Management
Operating Systems
Windows
Technical Support

  • Desktop Support Engineer

    2 weeks ago

    Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

    Level 1 & Level 2 remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Install, configure, maintain and troubleshoot desktop systems and associated peripherals. - Preparation of desktop/notebook system image. - Perform file backup, migration and restoration for end-users’...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Power It Services Full time

    _Job Description : _ - Proven work experience as a Desktop SupportEngineer or Field services Technical Support Engineer - Must possess the proven ability to install andconfigure new IT equipment, perform PC Refresh, deploy new hire installs ofequipment, PC moves, retirement and pickup of devices set for retirement. Wipedrives with proper tool before...

  • Desktop Support Engineer

    6 days ago

    Singapore WhiteCrow Research Full time

    Overview Join to apply for the Desktop Support Engineer role at WhiteCrow Research . We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Rapsys Technologies Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...

  • Desktop Support Engineer

    13 hours ago

    Singapore INFORMA SOLUTIONS PTE. LTD. Full time

    Responsibilities Provide excellent customer service Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

  • Desktop Support Engineer

    4 weeks ago

    Singapore CTC Global Pte. Ltd. Full time

    We are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team members. Responsibilities Responsible for the...

  • Desktop Support Engineer

    2 weeks ago

    Singapore CTC Global Pte. Ltd. Full time $80,000 - $120,000 per year

    Job SummaryWe are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues.You will be responsible for the deployment planning and the coaching and mentoring of the junior team members.ResponsibilitiesResponsible...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...