Shipping Documentation Associate

4 weeks ago

Singapore SECRETLAB SG PTE. LTD. Full time
Roles & Responsibilities

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

The Support Associate plays a critical role in supporting the logistics and customs compliance functions by managing accurate and timely shipping documentation, validating customs entries, maintaining filing systems, and ensuring that data is accurately updated in the company's ERP system. The ideal candidate is detail-oriented, organized, and familiar with international shipping documentation, customs compliance regulations, and ERP systems.

Our Global Freight team represents the brand to our global followers as Secretlab continues to grow its reach through internal and collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

Shipping Documentation & Coordination

  • Prepare accurate Commercial Invoices, Packing Lists in line with supplier and destination-specific requirements.
  • Liaise with internal & external teams (suppliers, demand planning, trade compliance) to gather accurate shipment details for documentation.
  • Ensure all documents are generated and shared in a timely manner to support smooth shipping operations.

System & Data Management

  • Input and update shipment-related data in NetSuite, ensuring accuracy of transactions.
  • Monitor shipment status, ensuring alignment between documents and ERP records.
  • Ensure created CIPLs are filed using the correct naming conventions and saved in the appropriate location.

Administrative Support & Coordination

  • Flag discrepancies in shipment information to relevant teams for resolution.
  • Assist in extracting and compiling required shipping documents, when needed.
  • Support the freight operations team by managing high volumes of documentation across multiple regions, when required.
  • Support the freight operations team by validating customs documents when required.

Process Improvement & Reporting

  • Assist in identifying process inefficiencies or documentation gaps, and suggest improvements.
  • Support the Freight or Compliance team in generating weekly/monthly reports on shipping activities, broker performance, and compliance metrics.
  • Participate in internal or external audits by preparing and organizing required documentation
Requirements
  • Diploma or Bachelor's degree in Logistics, Supply Chain, International Trade, or a related field.
  • Minimum 2 years of experience in freight documentation, logistics admin, or trade compliance support.
  • Prior experience using ERP systems (e.g., SAP, NetSuite, Oracle) is strongly preferred.
  • Familiarity with Incoterms and standard international shipping documents.
  • Strong attention to detail and high level of accuracy.
  • Excellent organizational skills and ability to manage multiple shipments simultaneously.
  • Proficiency in Google Workspace, especially Google Sheets and Google Docs.
  • Effective verbal and written communication skills in English.
  • Ability to work independently and in a fast-paced environment with tight deadline
Bonuses
  • Exposure to freight forwarding coordination or basic logistics processes.
  • Basic understanding of export documentation standards or working with shipping providers.
  • Knowledge of, and passion for the gaming/ esports industry
Tell employers what skills you have

Shipping Documentation
Oracle
ERP
Ocean Freight
Supply Chain
Freight and Cargo Claim Administration
Freight
Administrative Support
Shipping
International Trade

  • Shipping Documentation Associate

    1 week ago

    Singapore Secretlab Full time

    Shipping Documentation Associate (2 years contract) Shipping Documentation Associate (2 years contract) Direct message the job poster from Secretlab Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered. The Support Associate plays a...

  • Shipping Documentation Associate

    2 weeks ago

    Singapore SECRETLAB SG PTE. LTD. Full time

    Roles & Responsibilities Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered. The Support Associate plays a critical role in supporting the logistics and customs compliance functions by managing accurate and timely shipping...

  • Shipping Documentation Associate

    23 minutes ago

    Singapore Secretlab Full time

    Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered. The Support Associate plays a critical role in supporting the logistics and customs compliance functions by managing accurate and timely shipping documentation, validating...

  • Shipping Documentation Associate

    4 days ago

    Singapore Secretlab Full time

    Shipping Documentation Associate (2 years contract)Shipping Documentation Associate (2 years contract)Direct message the job poster from Secretlab Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered. The Support Associate plays a...

  • Shipping Documentation Specialist

    1 week ago

    Singapore beBeeDocumentation Full time $4,500 - $6,000

    Shipping Documentation CoordinatorWe are seeking a detail-oriented Shipping Documentation Coordinator to join our team. The ideal candidate will have experience in managing import/export documentation and preparing shipping paperwork.Main Responsibilities:Manage all import/export documentation for sea and air freight, including preparation of required...

  • Shipping Documentation Admin

    2 weeks ago

    Singapore EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD. Full time

    The Shipping Documentation Admin is responsible for overseeing and managing all aspects of shipping documentation within the department. This role involves ensuring accuracy and compliance with relevant regulations, preparing and maintaining shipping documents and bills, coordinating and facilitating the smooth flow of information between various...

  • Shipping Documentation Coordinator

    2 weeks ago

    Singapore beBeeDocumentation Full time $3,500 - $5,500

    Job Title: Shipping AssistantWe are seeking a detail-oriented and organized professional to join our team as a Shipping Documentation Specialist.The ideal candidate will have experience in managing import/export documentation, preparing shipping paperwork, and coordinating with clients, shipping lines, and freight forwarders.Key Responsibilities: Manage all...

  • Shipping Assistant

    5 days ago

    Singapore ZHENGHE LOGISTICS PTE. LTD. Full time

    WE ARE HIRING!! Preferred Singaporean **Job Description & Requirements** - Minimum GCE ‘O level preferred. - Knowledge of Microsoft office-Excel & office - Minimum 1-2 years experience in import and export documentation and shipping procedures - (Bill of Lading / Declaring of import/export permits) - Good IT knowledge - Positive attitude and willingness...

  • Shipping Operations Executive/Assistant

    3 days ago

    Singapore BAOHUA SHIPPING PTE. LIMITED Full time $104,000 - $130,878 per year

    Job Description & RequirementsJob Description:Responsible for all vessels operational works. Including but not limited to below details:Verifying CP / Fixture terms.Advise charterers and owners on requirements pertaining to the fixtures such as voyage order, stowage, cargo quantity and cargo grades.Liaise with clients on resolution processes for post-fixture...

  • Shipping Documentation Specialist

    2 weeks ago

    Singapore beBeeDocumentation Full time $4,000 - $6,000

    Job Title: Shipping Documentation SpecialistWe are seeking a highly skilled Shipping Documentation Specialist to join our team. In this role, you will be responsible for facilitating shipment and ensuring regulatory compliance.Provide logistics and documentation functions to facilitate smooth shipments.Coordinate with finance and account teams in letter of...