Bakery Customer Service Assistant

3 weeks ago

Singapore DONA MANIS CAKE SHOP Full time
Roles & Responsibilities

Job Overview:

Dona Manis Cake Shop is seeking a hardworking and reliable Bakery Customer Service Assistant to support the smooth running of our bakery operations. As part of the front-of-house team, you will assisting in tending to customers, taking their orders, and getting their pastries ready-to-go

We're looking for a friendly and efficient team player to join us in Katong. If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we'd love to hear from you

Here's what we're looking for:

Skills Needed:

  • Sweet and courteous customer service skills
  • Comfortable using the POS system
  • Good with basic math
  • Good command of English, ability is to speak a second language is a plus.
  • Organized: able to record daily inventory, report sales, answer phone calls, and take orders
  • WSQ Level 1 Food Safety Handling Certificate required.

Duties include

  • Greet and welcome customers
  • Take customer orders (and communicate orders to the kitchen if necessary).
  • Pack customer orders.
  • Answer customers questions.
  • Key in orders in POS system.
  • Collect payment from customers and perform other cashiering duties when necessary.
  • Check inventory (e.g. ensure sufficient stock of items) and raise inventory orders when needed.
  • Keep service areas and shop floor clean and organized.
  • Support back of house when required.
  • Any other duties as required.

Working Days and Hours

  • Full-time (5 days a week)
  • Part-time (3-4 days a week)
  • At least one weekend day required
  • Work day starts at 8am

Working Location

Katong / Jewel

Tell employers what skills you have

Customer Service Skills
Sales
Food Safety
Inventory
Cashiering
Communication Skills
Bakery
Team Player
Customer Service
Customer Service Experience

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