Field Support Engineer

3 weeks ago


Singapore BUTTERFLY GLOBAL PTE. LTD. Full time
Roles & Responsibilities

Field Engineer (Senior) For Kiosks, ATM parts, notes machines , turnstile.

We are a leading solution provider specializing in mobile and proprietory technology with a growing presence in Singapore and Asia. We have a rapidly expanding team and we are looking for outstanding and experienced professionals with a track record of ongoing success.

We are hiring entry-level, junior to intermediate IT technical support staff for our Singapore team. We offer a rewarding opportunity to gain hands-on experience and training in a myriad of IT equipment, software and projects.

Job Highlights

  • OT Pay
  • Learning and Development Opportunities
  • Positive Working Environment

Key Responsibilities

  • Perform on-site installation, troubleshooting and maintenance of kiosks and turnstiles / gantry
  • Setup of router with basic networking and troubleshooting skill
  • Provide on-site support and basic training on the usage of the system
  • Guide and advise users over the phone support

Primary Responsibilities:

  • Inspect, service and maintain kiosks, turnstile and it's installed components (e.g. bill dispensing machine, magnetic stripe reader, QR reader)
  • Ensure that the kiosk, turnstile and the installed components is in optimum operational condition
  • Monitor and carry out all scheduled preventive maintenance programmes for payment kiosks
  • Perform troubleshooting
  • Perform efficient system recovery and fault rectification

Requirements:

  • N/O level / Nitec / Higher Nitec / Diploma
  • Minimum of 2 years technical experience in any technical field
  • Basic understanding of electronics
  • Basic computer skills
  • Required Skill(s): strong analytical and troubleshoot skill, technically strong with hardware and components
  • Candidates with less qualifications but more years of experience can be considered for the position of technician
  • Able to read and interpret maintenance manual to carry out work instructions
  • Good positive attitude and a willingness to learn
  • This is a full time and permanent position
Tell employers what skills you have

Field Service
Test Equipment
Preventive Maintenance
Troubleshooting
Hardware
Service Management
Wiring
Interpersonal Skills
VMware
Information Technology
MCSE
Networking
Windows
Customer Satisfaction
ITIL
Electrical Engineering
Electronics
IT Asset Management
Service Delivery
Technical Support

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