Customer Service Executive

2 weeks ago


Singapore ANRADUS PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Industry/ Organization Type: Freight Forwarding / Transportation
  • Position Title: Customer Service Executive (Freight Forwarding)
  • Working Location: Central
  • Working Hours: 5 days (Monday to Friday (9AM – 6.30PM)
  • Salary Package: Basic Salary up to $3,200 + AWS + Bonus
  • Duration: Permanent

Key Responsibilities

  • Liaise with clients, carriers, transporters, and agents to manage sea and air import and export shipments
  • Address client requests and service issues, ensuring their needs are met effectively.
  • Prepare booking confirmations, Bills of Lading, and invoices for clients
  • Manage shipping paperwork, including import/export documents, BL, and permit declarations
  • Handle inquiries and bookings via phone and email, and provide customer quotations.
  • Utilize systems like Portnet and TradeNet for efficient operations
  • Any other ad-hoc duties as assigned

APPLY NOW

  • Experience in Shipping/Logistics within the freight forwarding industry is preferred
  • Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
  • Basic understanding of international trade, shipping regulations, and documentation.
  • Ability to problem-solve and provide timely resolution to customer issues

Kindly apply through ANY of the following methods:

  • Submit your application by clicking the APPLY button;
  • Email your resume to Job@anradus.com.sg. Please indicate #74147 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Tell employers what skills you have

Discipline
Interpersonal Skills
Maintain discipline
Freight
Transportation
Customer Service
Progressive Discipline
Job Search
Shipping
International Trade

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