
CRM Business Administrator
4 weeks ago
This is an exciting opportunity for an experienced CRM Business Administrator – Salesforce to join our Sales Bioprocess Solutions division. In this role, you will be the CRM contact persons for our APAC Sales team. That means, you will support the system implementation, the customization based on internal business requirements and ensure day to day end user support.
About the job
- Creation of User Stories based on business requirements
- Ownership for implementing User Stories based on Point-and-Click Customizations
- Test script preparation and executing key user testing
- Technical and non-technical day to day end user support and best practice sharing to improve and increase user knowledge of Salesforce
- Evaluation of AppExchange for public reusable components
- Collaboration with IT experts to support deployments of new features and new releases
- Documentation of processes, policies, application configurations and related materials
About you
- Working experience in IT or Bachelor's degree in computer science or related fields
- Administration of the Salesforce CRM solution experience
- Relevant Salesforce Certifications like Salesforce Administrator or Salesforce App Builder certification required
- Familiarity with sales business processes and functional relationships
- Experience in end user trainings and very good communication skills
- Strong troubleshooting, logical and analytical skills
- Excellent English skills, both written and spoken is required. Other languages like Japanese or Korean are beneficial
CRM
service oriented
Budgets
Leadership
Microsoft Office
Microsoft Excel
business requirement
customization
system
User story
Public Speaking
Program Management
Create test scripts
Training
Customer Service
Managing sales team
-
Veeva CRM Business Consultant
2 weeks ago
Singapore BITRALIS PTE. LTD. Full timeJob Summary: Key Responsibilities: - Serve as the primary liaison between business users and technical teams for all Veeva CRM-related needs. - Gather, analyze, and document business requirements for Veeva CRM enhancements and integrations. - Translate business requirements into functional specifications and work with developers and vendors to ensure...
-
Business Analyst
3 days ago
Singapore Spearing Executive Search Full timeAbout the job Business Analyst (CRM)Our client, a top name in their industry and proud member of the Fortune 500, is seeking a passionate and experienced Business Analyst with a strong background in CRM software. You will play a key role in improving and streamlining our business processes through the innovative use of CRM solutions. Responsibilities:...
-
Business Analyst
1 week ago
Singapore TOSS-EX PTE. LTD. Full time**Responsibilities-** - Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation. - Interacting with business stakeholders for requirements gathering, analysis, documentation etc. - Work with the delivery / implementation teams to...
-
Business Analyst CRM Private Banking
2 weeks ago
Singapore Newtone Consulting Full time**Key Role and Responsibilities**: - Develop foundational CRM capabilities and recommend improvements to optimize client relationships. - Lead the creation and execution of a data migration and reconciliation strategy for the CLM TOM. - Facilitate and manage cross-functional working groups to align on CRM strategy and direction. - Organize and plan tasks...
-
CRM Executive
1 week ago
Singapore Triton AI Pte Ltd Full timeConduct regular checks on dealer showrooms and service centers to ensure compliance with requirements. - Manage and lead franchise brand ownership benefits programs and CRM activities. - Manage CRM functions and processes to engage current and future customers. - Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored...
-
Executive, CRM
2 weeks ago
Central Singapore Sime Darby Full timeCompany: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...
-
Singapore COGNITA SCHOOLS Full time $90,000 - $120,000 per yearAs a leading international school in Singapore, Stamford American International School (Stamford American) caters to students aged 2 months to 18 years old. With students from 79 countries and over 3000 students across two state-of-the-art campuses, we offer a dynamic educational journey emphasizing student well-being and academic excellence.Stamford...
-
Singapore Stamford American International School Full time $60,000 - $120,000 per yearAs a leading international school in Singapore, Stamford American International School (Stamford American) caters to students aged 2 months to 18 years old. With students from 79 countries and over 3000 students across two state-of-the-art campuses, we offer a dynamic educational journey emphasizing student well-being and academic excellence.Stamford...
-
Executive, CRM
2 weeks ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...
-
CRM Associate
2 weeks ago
Singapore JOBALLY PTE. LTD. Full time**CRM Associate (FMCG)** This role reports to the Senior Manager, Brand Marketing, E-commerce & CRM and supports the Coach SEA team in providing CRM data insights. The purpose of this role is to leverage on CRM data to provide insights and challenges to the business growth. Deep dive on the analysis of CRM data performance to enhance loyalty programmes by...