Test Manager

Roles & Responsibilities

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As an experienced Test Manager who thrives on being at the forefront of technology and is ready to lead testing for an AI/ML-powered implementation for a major government client.

NCS is Singapore's largest Systems Integrator, delivering the widest range of innovative, locally based projects. Within NCS, our Quality and Testing practice aims to become the first Pan-APAC quality integrator – going beyond software and technology quality to help organisations reimagine their entire approach to quality in the digital age.

This role offers not only a flagship project that will stand out on your profile, but also the opportunity to shape the future of our global practice and influence how clients across Asia Pacific approach quality. While prior AI/ML testing experience is highly valued, we welcome candidates with a proven record of delivering high-quality systems built on emerging technologies, and we will support you in developing AI/ML testing expertise.

What will you do?

Test Strategy & Planning

• Elicit testing priorities based on business objectives, desired customer experience, and technical risk.
• Develop and maintain the overall test strategy, test plans, and schedules in alignment with program timelines and milestones.
• Define and clearly communicate the testing approach for AI/ML components, securing stakeholder buy-in and confidence.
• Establish test objectives, scope, risks, resources, and deliverables for each testing phase.

Test Management

• Lead and coordinate testing teams, including contributors to UAT.
• Collaborate with business analysts, developers, solution architects, PMO, and business stakeholders to ensure alignment.
• Oversee day-to-day testing delivery in line with schedules, budgets, manpower, and quality expectations.
• Coach, train, and mentor project teams on testing best practices.

Test Execution & Reporting

• Oversee all testing phases, including SIT, UAT, performance testing, and any additional activities defined in the test strategy.
• Maintain full traceability from business requirements to test cases and results.
• Track and manage defects, driving timely resolution through effective triage and coordination.
• Provide regular, clear test status updates, metrics, and quality reports to program leadership.

Tools & Environment Management

• Select and implement appropriate test management (e.g., qTest, JIRA), performance, and automation tools.
• Coordinate test environment setup, data requirements, and refresh cycles.
• Oversee establishment of an automation framework and other required test infrastructure.

Risk & Compliance

• Identify and mitigate testing risks.
• Ensure compliance with NCS methodologies, internal QA standards, and applicable external audit requirements.

The ideal candidate should possess:

• Diploma or Degree in Computer Science, Information Technology, Management of Information Systems, or equivalent.
• 6+ years' software testing experience, including at least 1 year as a Test Manager on large-scale enterprise programs.
• Experience with BI systems, ETL processes, and data lakes.
• Proven track record managing end-to-end testing lifecycles for large transformation programs.
• Familiarity with automation tools and best practices.
• Strong expertise in test planning, case design, defect management, and reporting.
• Exceptional leadership, communication, and stakeholder engagement skills.
• Experience testing AI/ML-based implementations.
• Familiarity with Qlik and Talend products.
• Experience in change management and measuring the business value of testing and improvement initiatives.
• Due to project sensitivity, we can only consider Singapore Citizen

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Tell employers what skills you have

Performance Testing
Talend
Budgets
Change Management
Technology Management
Information Technology
Traceability
Environment Management
Stakeholder Engagement
Software Testing
Test Strategy
Test Execution
Test Environment Setup
Business Requirements
Test Management
Test Planning

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