
Business Head – Auto Finance
2 weeks ago
Position Title: Business Head – Auto Finance
Location: Bugis, Waterloo
Industry: Automotive Finance, Mobility Services
Employment Type: Full-Time, Leadership Role
About the Company
We are a fast-growing company in the automotive finance and mobility space, offering a range of services including vehicle financing, dealer partnerships, and value-added services. Our business supports both retail and wholesale clients, with a strong focus on customer satisfaction, operational efficiency, and scalable solutions.
As part of our continued growth, we are looking for a dynamic Business Head to lead our autofinance operations and business delivery teams.
Role Summary
The Business Head will oversee multiple departments of autofinance and be responsible for ensuring smooth day-to-day operations across various business verticals. This role requires strong leadership, excellent people management skills, and the ability to drive results in a collaborative environment.
Key Responsibilities
Functional Oversight
Manage and coordinate activities across teams including Sales, Credit, Collections, and Operations
Ensure alignment between teams to support effective service delivery
Establish structured workflows and operational discipline
People Leadership
Lead and develop department heads and their respective teams
Foster a culture of accountability, collaboration, and continuous improvement
Conduct performance reviews and support team development initiatives
Process Management
Monitor day-to-day operations to ensure quality, compliance, and customer satisfaction
Identify areas for process optimization and implement best practices
Ensure service-level targets and operational timelines are met consistently
Stakeholder Communication
Serve as a senior point of contact for key internal and external stakeholders
Support management in cross-functional coordination and reporting
Ensure clear, consistent communication between departments
Desired Profile
Experience
8+ years of experience in financial services, auto finance, or related industries
Prior experience managing cross-functional teams and business units
Exposure to both retail and B2B service environments is preferred
Skills & Qualities
Strong leadership and interpersonal skills
Process-driven and detail-oriented
Excellent communication and team-building abilities
Comfortable with technology platforms and digital workflows
What We Offer
A leadership role in a growing and future-facing industry
Opportunity to work in a performance-driven and collaborative environment
Competitive remuneration and growth prospects
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