L1 Production Support Engineer for VisionPLUS 10

4 days ago

Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Role:L1 Production Support Engineer for VisionPLUS 10 (Flex)

JD:

3 to 5 years relevant experience in L1 support roles, preferably in banking or card systems.

Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.

Exposure to JCL, COBOL, VSAM, CICS is a must.

Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open Technologies

Familiarity with SQL/DB2 and log analysis – Good To Have

Strong communication and customer service orientation.

Experience with ITSM tools (e.g., ServiceNow, Remedy)

Knowledge of ITIL practices preferred – Good To Have

Client-Specific Context

The role is part of a broader support structure involving 24x7 coverage for over 50 applications. The

support team is based in Hyderabad and works closely with client onsite team. VisionPLUS 10 (Flex)

modules in scope include CMS, FAS, TRAMS, MBS, ITS, among others

Tell employers what skills you have

Service Orientation
COBOL
JCL
VisionPLUS
WinSCP
Banking
CMS
ITIL
ServiceNow
Customer Service
VSAM
CICS
Linux

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