Client Success Executive

3 weeks ago

Singapore GEMINI PERSONNEL PTE. LTD. Full time
Roles & Responsibilities

Our client is a global SaaS provider specializing in interactive learning solutions. With a strong presence across education and corporate sectors, the platform supports millions of users worldwide and is expanding rapidly in the APAC region through its Singapore office.

  1. Manage inbound sales inquiries from educational institutions and corporate clients across APAC.
  2. Qualify leads, understand client needs, and guide prospects through the full sales cyclefrom initial engagement to contract closure.
  3. Build and maintain a strong pipeline of opportunities, ensuring consistent follow-up and conversion.
  4. Deliver tailored product presentations and proposals that address sector-specific challenges and goals.
  5. Collaborate with internal teams (marketing, product, customer success) to ensure seamless onboarding and client satisfaction.
  6. Execute targeted sales initiatives to drive regional growth and customer engagement.
  7. Develop and maintain strong relationships with key decision-makers and stakeholders.

Requirements:

  1. Bachelors degree in Business, Marketing, Education, or a related field.
  2. Minimum 4 to 5 years of experience in SaaS sales, with exposure to both education and corporate sectors preferred.
  3. With End to End Account Servicing, Inbound Sales Management experience
  4. Proven track record of meeting or exceeding sales targets and KPIs.
  5. Strong communication, presentation, and negotiation skills.
  6. Ability to understand and articulate the value of learning technologies in different organizational contexts.
  7. Familiarity with CRM tools and sales performance metrics.
  8. Team-oriented, proactive, and customer-focused mindset.
  9. Fluent in English; proficiency in other regional languages is an advantage
Tell employers what skills you have

Resourceful Problem-solving
Negotiation
CRM
Sales
Client Relationship Building
Sales Management
Pipeline Development
Customer Engagement
Customer Success
Marketing
Account Servicing
Customerfocused
Negotiation Skills
Teamoriented
SaaS
Articulate

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