Manager - Policy Administration

1 week ago

Singapore GREAT EASTERN Full time

Join to apply for the Manager - Policy Administration role at GREAT EASTERN

Join to apply for the Manager - Policy Administration role at GREAT EASTERN

We are seeking a dedicated & detail-oriented individual to support the policy servicing requests from HNW customers within the High Net Worth Client Management team.

  • Handle all documentation pertaining to death claims, surrender/partial surrender, policy loans, transfer of loans (Bank to Bank), ownership transfers, policy changes (E.g. Change in address/change in beneficiaries etc), and all other in-force requests
  • Prepare CSV reports, inforce illustrations upon requests by banks and distribution partners
  • Respond to all emails sent to HNW Policy Servicing in a timely and accurate manner
  • Liaise with bankers, trustees, distributors on all policy servicing documentation
  • Any other tasks and duties assigned by Lead of Unit or Head of Department
  • Preparation of ad hoc reports on policy servicing matters if necessary
  • Support department Business Continuity Management activities and meet Compliance requirements for business continuity planning
  • Coordinate and liaise with internal stakeholders on Audit/Compliance Reporting
  • Update, maintain and organise HNW Client Management Standard Operating Procedures (SOPs)
  • Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate risks
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
  • Degree/Diploma with at least 3 to 4 years' working experience, preferably in Life Insurance
  • A strong team player who is proactive, meticulous, detail-oriented, and capable of performing under pressure
  • Proficiency in both spoken/written English and Chinese language
  • Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
  • Committed, dependable, and adaptable with the flexibility to support during peak periods and tight deadlines
  • Demonstrate high integrity, accountability, and a collaborative mindset
  • Takes initiative to improve current state of things and embrace change

To All Recruitment Agencies

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Work Locations

SG-GE Centre

Job

Insurance OperationsSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionProject Management and Information Technology
  • IndustriesInsurance, Financial Services, and Banking

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