
billing executive
4 weeks ago
Job Description
- Oversee the daily billing operations, ensuring accuracy and timeliness in generating and issuing invoices for trucking and rental services.
- Lead and support the billing team in responding promptly to email inquiries related to billing, invoices, and customer payment issues, ensuring a high level of customer service.
- Review the preparation and distribution of monthly reports to clients by the 10th of each month, ensuring financial data is clear, accurate, and professionally communicated.
- Manage and resolve issues related to credit notes, including depot refunds, overcharges, customer disputes, and goodwill discounts, and ensure the team follows proper procedures.
- Regularly review charge codes and storage folders to ensure all files are billed promptly and accurately, stepping in as needed for complex or high-priority accounts.
- Take charge of following up on outstanding Statements of Account (SOA) payments, ensuring the team stays on track and payments are received in a timely manner.
- Coordinate and assist in month-end closing activities, ensuring all invoices are filed and accounted for, and that the billing team meets deadlines.
- Support the team in performing ad-hoc duties, such as scanning, uploading invoices to the ERP system, and sending invoices to clients, while ensuring adherence to company processes.
- Provide leadership, mentorship, and training to junior team members, fostering a collaborative and efficient work environment.
Job Responsibilities
- Minimum qualification of Diploma in Business, Accounting, or a related field. Candidates with equivalent qualifications are welcome to apply
- Relevant experience in billing, accounting, or a similar role is preferred (3 years or more), but candidates with transferable skills are encouraged to apply
- Strong proficiency in Microsoft Office, particularly Excel; knowledge of ERP systems is a plus.
- Exceptional attention to detail and accuracy in managing numerical data and financial records.
- Ability to manage and prioritize multiple tasks while ensuring deadlines are met and operations run smoothly.
- Proven leadership and team management skills, with experience in training and mentoring team members.
- Excellent communication and interpersonal skills, with the ability to work closely with internal teams and interact professionally with clients.
- Ability to work under pressure while maintaining a high level of accuracy and efficiency in all billing tasks.
- Adaptable and proactive, with a willingness to learn new systems and drive continuous improvement in billing processes.
Mentoring
Management Skills
Microsoft Office
Microsoft Excel
Interpersonal Skills
ERP
Invoicing
Mentorship
Adaptable
Accounting
Attention to Detail
Trucking
Team Management
Excel
Customer Service
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