Inside Sales Rep Sr
2 weeks ago
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.
Let's create tomorrow together.
Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Identifies products and/or services that can benefit customer's needs. Typically, responsible for larger accounts, higher than average quotas, or more advanced products or services.
Responsibilities:
- Knowledge/ExpertiseTechnical Skills - Uses moderate domain/solutions knowledge
Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition - Solution Complexity/Strategic ThinkingNature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
Role in Addressing Problems - Understands and resolves problems with support from technical resources
Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources - Freedom to ActLevel of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
Takes Direction From - Group Manager and Directors - Customer InterfaceRole - Acts independently or as a team lead for ad-hoc teams
Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
Required Knowledge of Customer - Operational strategies for success and competitors - AccountabilityBusiness and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
Relative Size and Scope - Moderate to average individual quota size for business and like roles
Types of Projects - Many transactions with some moderately complex deals
Strategic Impact for Zebra - Medium/mid-term
Qualifications:
- Bachelors or equivalent experience
- 2-5 years of applicable experience
- Uses moderate domain/solutions knowledge
- Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Understands policies and practices related to role and shares ideas for improvement
- Ability to communicate in Bahasa Malay or Bahasa Indonesia will be an added advantage as you would be engaging with customers and partners who are based in Malaysia and Indonesia.
CRM
Sales
Customerfacing
Interpersonal Skills
Business Acumen
Customer Contact
Presales
IT Sales
Cold Calling
Selling
B2B Sales
Solution Selling
Bahasa Indonesia
Revenue Growth
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