Assistant Game Operations Specialist

3 weeks ago


Singapore SKYWORK AI PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  1. Complete daily game operations, including activity configuration, announcement releases, and version testing
  2. Collect and handle players' feedback and complaints, summarizing and reporting key issues to the game operation team
  3. Support user engagement efforts, conducting community maintenance and user research
  4. Provide support for the localization, translation, and review of the game language pack

Job Requirements:

  1. Passion for gaming and interacting with users, with strong communication skills and a responsible attitude
  2. Proficiency in either English or Chinese is required as a working language, depending on the role's communication needs. Additional language proficiency is advantageous for engaging with a diverse player community
  3. Diploma or Bachelor's degree; prior experience in game operations is preferred
  4. Strong analytical skills, ability to generate reports, and work collaboratively in a team
Tell employers what skills you have

Game Development
Troubleshooting
Microsoft Office
Microsoft Excel
Verbal Communication
Analytical Skills
Localization
Customer Experience
Quality Assurance
Interpersonal Skills
Trusting Relationships
HTML
Game Design
Translation
User Research
Communication Skills
Customer Service
Google Analytics
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