ServiceNow Architect

3 days ago

Singapore EXASOFT PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are looking for a highly skilled and experienced ServiceNow Architect to join our team for a prestigious client engagement in the financial services industry. The ideal candidate will be responsible for leading the design, development, and implementation of ServiceNow solutions, with a strong focus on IT Asset Management (ITAM), IT Operations Management (ITOM), and Certificate Lifecycle Management.

This role requires deep technical knowledge of ServiceNow, excellent solution architecture skills, and a thorough understanding of the regulatory and security requirements specific to financial institutions.

Key Responsibilities:
  • Lead the architecture and design of complex ServiceNow implementations and integrations.
  • Work closely with stakeholders to gather business requirements and translate them into scalable ServiceNow solutions.
  • Design and implement modules including:IT Asset Management (ITAM)

    IT Operations Management (ITOM)

    Certificate Lifecycle Management

  • Ensure alignment with industry best practices and enterprise architectural standards.
  • Drive governance, compliance, and security considerations specific to the financial services domain.
  • Collaborate with internal and external teams including business analysts, developers, and project managers to deliver high-quality solutions.
  • Provide architectural guidance throughout the full lifecycle of ServiceNow projects.
  • Conduct system and performance optimizations to ensure a stable and efficient ServiceNow environment.
Required Skills & Experience:
  • 10–14 years of overall IT experience with at least 5+ years as a ServiceNow Architect.
  • Proven experience working within the financial services industry.
  • Expertise in ServiceNow platform architecture, including custom applications and out-of-the-box modules.
  • Strong hands-on experience in:IT Asset Management (ITAM)

    IT Operations Management (ITOM) – including Discovery, Event Management, and CMDB.

    Certificate Lifecycle Management

  • Deep understanding of integration patterns, APIs, and third-party system connectivity.
  • Strong knowledge of security best practices and regulatory compliance in the financial sector.
  • Excellent communication, stakeholder management, and documentation skills.
  • ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist, Certified Application Developer) are a plus.
Tell employers what skills you have

IT Service Management
Security Operations
Regulatory Compliance
Solutioning
Service Management
Architect
Architectural
Operations Management
Documentation Skills
Event Management
IT Operations
Solution Architecture
Revolution
ITIL
ServiceNow
IT Asset Management
Financial Services

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