
Credit & Loan Sales Associate
7 hours ago
- Location: Singapore
- Employment Type: Full-time / Perm
- Client: Banking & Financial Services
- Department: Retail Banking – Consumer Lending
We are seeking a dynamic and results-driven Credit & Loan Sales Associate to join our retail banking team. You will be responsible for promoting and cross-selling a suite of unsecured credit products such as personal loans, credit lines, and credit cards to customers through various channels. This role involves proactive outreach, needs-based selling, and ensuring compliance with the bank's regulatory and service standards.
Key Responsibilities:- Acquire new customers and generate sales for personal loan and credit card products through direct sales, telesales, roadshows, or digital platforms
- Conduct needs-based financial assessments to recommend suitable loan solutions to customers
- Explain product features, loan terms, and repayment schedules clearly and professionally
- Support customers in the application process, including submission of documentation and credit evaluation
- Meet monthly individual and team sales targets
- Maintain a high level of customer service and relationship management
- Ensure compliance with MAS regulations, internal policies, and fair lending practices
- Participate in promotional activities and marketing campaigns organized by the bank
- Minimum GCE 'A' Level, Diploma, or Degree in any discipline
- Prior experience in sales, preferably in banking, insurance, or financial services is an advantage
- Good communication and interpersonal skills
- Sales-driven with strong motivation to achieve performance targets
- Ability to handle rejection and maintain resilience
- Bilingual in English and a second language is advantageous (to liaise with a diverse customer base)
- CMFAS certifications (e.g., M5, M9, M9A) will be a plus, but not mandatory for unsecured lending products
- Competitive basic salary with high commission potential
- Structured training and mentorship
- Opportunities for career advancement into Relationship Manager or Wealth Advisory roles
- Medical, dental, and annual leave entitlements
- Dynamic and supportive team environment
Telesales
Interpersonal Skills
Relationship Management
Wealth
Loans
Retail Sales
Credit Cards
Selling
Mentorship
Direct Sales
Retail Banking
Entitlements
Consumer Lending
Banking
Customer Service
Financial Services
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