Logistics Customer Service

4 weeks ago


Singapore JOB EXPRESS SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Title: Logistics Customer Service (ID4175)

Location: Aljunied MRT

Working Hours: Mon to Fri 8.30am-5.30pm

Salary: $3000-$3500

Job Responsibilities

* Responsible to update customers on shipment status and addressing customers' enquiries on shipment movement and arrangement.

* Liaise with customers to obtain necessary information for shipping documentation generation.

* Enter shipment data in freight management software system.

* To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers' shipments.

* To provide necessary support to the Freight Logistics Department to assist in addressing customers' enquiries and preparing quotations (where necessary).

* To prepare shipping documents.

Job Requirements

* Min Diploma or Degree Level or equivalent

* Strong in Microsoft Office Word, Excel, PowerPoint.

* Strong in customer management.

* Ability to work in a fast-paced environment and cope with pressure.

* Accountable for complete operational needs, good working attitude, positive mindset and able to adapt to dynamic market changes.

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
PowerPoint
Freight
Pressure
Customer Management
Excel
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience

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