Client Relation Executive

3 weeks ago

Singapore GENIC (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Duties and Responsibilities

As a Client Relation Executive, you will be reporting to the Director. Your principal duties include but are not limited to the following:

· Maintain organized sales records and report month-end goal-setting to the senior management team.

· Support management by completing orders and keeping customers informed of delays and delivery dates

· Ensuring the adequacy of sales-related equipment or material

· Responding to complaints from customers and giving after-sales support when requested

· Handle the processing of all orders with accuracy and timeliness

· Establish the planning process for the company by converting the Sales forecast into a feasible

manufacturing plan;

· Oversee preparation and timely release of raw materials to production to meet production orders. Track usage of raw materials to production;

· Prepare monthly reports on the performance of production and highlight issues and bottlenecks that may potentially impact the achievement of the production schedule and customer satisfaction;

· Preparation of various monthly reports for Management (Sale & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment Sale Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.)

· Ad hoc duties as assigned by management.

Qualifications

· Has good time management skills

· Good understanding of manufacturing process, and reasonable expectations as to what can be accomplished within a certain timeframe

· Ability to analyze consumer data to optimize sales efforts

· Advanced analytical and problem-solving skills

Requirements

. Minimum Diploma in Engineering/Sales/Marketing or equivalent with 1-2 years of sales experience in a recent relevant manufacturing environment is preferred

. Candidates without prior experience are welcome to apply

. Strong communication and interpersonal skills, with the ability to engage with customers at all levels

. Positive attitude and willing to learn

· Willing to travel, usually to Malaysia to visit supplier and customer( once per month, 2-3 days per trip )

· Able to converse in Mandarin to communicate with our counterpart in China.

Other Information

. Mon-Fri 08:30-18:00

. Medical Benefit

.14-day Annual Leave

. Bonus

. Work Life Balance

. Work Location: Woodlands

Tell employers what skills you have

Negotiation
Forecasting
Sales
Microsoft Excel
Aftersales
Sales Process
Raw Materials
Customer Satisfaction
Customer Service
Business Development
Manufacturing

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