
Learning Support
2 weeks ago
The Learning Support Team is a highly logistical function within the organisation. The role of the LST in operations is to oversee day-to-day responsibilities for the department, including resources, support for learner's registrations and to also assists with the creation of the desired learning environment and the management of logistics and equipment.
· Ensure sufficient assessment session timeframe being allocated as based on the number of learners
· Engage and maintain a healthy collaboration with internal and external stakeholders and vendors
· Maintain training facilities and conditions of the available equipment
· Coordinate logistics and resources across the organisation, products and services and external venues
· Check and track learners' attendance and assessment results
· Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.
· Ensure all learning materials are up-to-date
· Ensure that programmes and activities are carried out as per the set curriculum
· Familiarize with all the available modes of payment SOP (SkillsFuture Claim submission, NTUP UTAP reimbursement, PSEA Withdrawal, NETS or PAYNOW)
· Able to explain the funding structures, pedagogy and programmes offered
· Ensure all documents are handled with PDPA in mind
· Upload soft copies of the post-class documents to Microsoft Teams and physical copies to the relevant teams for checking
· Logistics and resources management
Other related duties as assigned by the Superior
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Microsoft Office
plan resources
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resources management
Housekeeping
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Logistics
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Customer Service Experience
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Learning Support Officer
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