IT Support Helpdesk

4 weeks ago

Singapore BGC GROUP PTE. LTD. Full time
Roles & Responsibilities

Job Highlights

12-month government contract role

Salary: $3,160 per month

Location: Near Caldecott MRT

Public sector IT systems support

Degree holders preferred

Key Responsibilities

Be the first point of contact for IT issues and user queries (Level 1 support).

Troubleshoot, track, and escalate technical queries to relevant SMEs.

Support user account management: creation, modification, and deletion of access.

Conduct periodic User Account Review (UAR) checks for compliance.

Provide onboarding support for new system representatives.

Assist with data updates and other administrative duties.

Who We're Looking For

Strong customer service mindset and problem-solving skills.

Detail-oriented with good Excel skills.

Able to process and structure information efficiently.

Good written and spoken English communication.

Team player, able to multi-task in a fast-paced environment.

Apply via MyCareersFuture today

Only shortlisted candidates will be contacted.

We regret to inform that only shortlisted candidates will be informed.

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Int Ref: JL - JO 26718

Xu Jia Ling

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Tell employers what skills you have

Account Management
Able To Multitask
Microsoft Office
Public Sector
Information Technology
PowerPoint
Compliance
Excel
Team Player
Customer Service

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