ServiceNow Solution Architect
5 days ago
ServiceNow Solution Architect
Job Summary
We are seeking an exceptional ServiceNow Solution Architect to drive enterprise-wide digital transformation initiatives. This strategic role combines deep technical expertise with business acumen to design and implement innovative ServiceNow solutions. The ideal candidate will architect next-generation solutions leveraging ServiceNow's latest capabilities including AI/ML, Process Optimization, and Hyper automation while ensuring alignment with enterprise architecture principles.
Core Responsibilities
Strategic Leadership
- Spearhead the development of ServiceNow enterprise architecture vision and roadmap aligned with business objectives
- Drive innovation through emerging ServiceNow capabilities including Now Intelligence, Process Optimization, and Integration Hub
- Lead architectural decisions for complex, multi-workstream ServiceNow implementations
- Establish centre of excellence frameworks and governance models for sustainable platform growth
Solution Design & Implementation
- Architect end-to-end ServiceNow solutions incorporating best practices in security, scalability, and performance
- Design modern user experiences leveraging Next Experience UI, Mobile capabilities, and Virtual Agent
- Develop integration architectures using Integration Hub, Flow Designer, and API frameworks
- Implement AI-powered solutions using Now Assist, Natural Language Understanding, and Predictive Intelligence
- Leverage ServiceNow's Hyperautomation capabilities including RPA Hub, Process Optimization, and Integration Hub
Technical Leadership
- Guide implementation teams on architectural patterns, coding standards, and best practices
- Design scalable solutions using ServiceNow's Common Service Data Model (CSDM)
- Architect cross-platform solutions integrating ServiceNow with enterprise systems
- Establish technical governance frameworks and platform standards
- Lead technical discovery workshops and architecture review sessions
Innovation & Continuous Improvement
- Research and evaluate new ServiceNow features and capabilities
- Drive adoption of modern development practices including DevOps and Agile
- Mentor team members on ServiceNow best practices and emerging technologies
- Conduct regular architecture assessments and optimization reviews
Required Qualifications
Experience
- 10+ years of enterprise IT experience with 7+ years specifically in ServiceNow architecture
- Proven track record leading at least 2 large-scale ServiceNow implementations
- Experience architecting solutions across multiple ServiceNow products that includes Risk & Compliance, Customer Service Management and preferably:
- Environmental, Social and Governance (GRC)
- Strategic Portfolio Management (SPM)
- Public Sector Digital Services (PSDS)
Technical Expertise
- Deep understanding of ServiceNow platform architecture and capabilities
- Expert knowledge of:
- Now Platform App Engine
- Integration Hub and Flow Designer
- Service Graph CMDB
- Now Intelligence & AI capabilities
- Performance Analytics
- Next Experience UI Framework
- Strong scripting skills in JavaScript, Glide Script, and REST/SOAP web services
- Experience with modern integration patterns and technologies
Certifications
- ServiceNow Certified Technical Architect (CTA)
- ServiceNow Certified Implementation Specialist (CIS) - Multiple products, that includes CIS-RC
- ServiceNow Certified System Administrator (CSA)
- Additional certifications in relevant ServiceNow products preferred
Education
- Bachelor's degree in Computer Science, Information Technology, or related field
- Master's degree preferred
Key Competencies
- Strategic thinking and business acumen
- Strong communication and stakeholder management
- Problem-solving and analytical skills
- Team leadership and mentoring
- Innovation mindset
- Change management expertise
Leadership
Web Services
Scalability
Analytical Skills
Architect
Architectural
Business Acumen
Scripting
JavaScript
UI
Information Technology
Enterprise Architecture
ServiceNow
Technical Leadership
API
Stakeholder Management
-
ServiceNow Solution Architect
6 days ago
Singapore FPT ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking an exceptional ServiceNow Solution Architect to drive enterprise-wide digital transformation initiatives. This strategic role combines deep technical expertise with business acumen to design and implement innovative ServiceNow solutions. The ideal candidate will architect next-generation solutions leveraging...
-
ServiceNow Solution Architect
5 days ago
Singapore FPT ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking an exceptional ServiceNow Solution Architect to drive enterprise-wide digital transformation initiatives. This strategic role combines deep technical expertise with business acumen to design and implement innovative ServiceNow solutions. The ideal candidate will architect next-generation solutions leveraging...
-
Solution Architect
2 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full time**Job Highlights**: - Hybrid Mode (2 days WFH per week) - Attractive Benefits Package - Career Development Within a MNC Company **Job Description**: As the leading System Integrator in APAC and part of our Company's growth, we are looking for dynamic, motivated, and dedicated individuals to be part of our team in Singapore. If you have the right skillset,...
-
Servicenow Architect
2 weeks ago
Singapore ARISTON SERVICES PTE. LTD. Full time**Currently looking for ServiceNow Architect who will be involved with the following responsibilities**: - Technical advisory role to help the clients establish a technical foundation in the ServiceNow platform and design solutions that improve outcomes. The architect needs to ensure through technical advisory that clients use leading practices around...
-
ServiceNow Platform Architect
1 week ago
Singapore KYNDRYL (SINGAPORE) PTE. LTD. Full timeKyndryl (Singapore) PTE. LTD. is seeking a highly skilled ServiceNow Platform Architect to join our team. The successful candidate will have experience in designing and implementing ServiceNow solutions that meet business requirements.As a ServiceNow Platform Architect, you will be responsible for designing and implementing ServiceNow solutions that meet...
-
Singapore ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Solution Architect
2 weeks ago
Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full time**Responsibilities**: - Lead solution design of ServiceNow implementations, demonstrating understanding of the client organisation, enterprise architecture and desired outcomes. - Work closely with clients to define, design, and implement ServiceNow solutions and ensuring they address business requirements and align with future state. - Responsible for Pre...
-
Servicenow Solution Architect
7 days ago
Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full time**Responsibilities**: - Lead solution design of ServiceNow implementations, demonstrating understanding of the client organisation, enterprise architecture and desired outcomes. - Work closely with clients to define, design, and implement ServiceNow solutions and ensuring they address business requirements and align with future state. - Responsible for Pre...
-
Singapore ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
ServiceNow Solutions Architect
1 week ago
Singapore RESOURCE HUNT PTE. LTD. Full timeJob Description:As a ServiceNow Solution Consultant, you will play a crucial role in helping our clients overcome their business challenges by leveraging the power of ServiceNow.About This Role:This is an exciting opportunity to join our team as a ServiceNow Solution Consultant. In this role, you will work closely with our sales team to understand client...
-
Servicenow Architect
2 weeks ago
Singapore Epergne Solutions Full timeEpergne Solutions is looking for ServiceNow Architect **Preferred Skillsets** 1. Strong communication skills 2. Experience in out of box (OOB) customization for ServiceNow ITSM modules, surveys, forms etc. 3. Experience in self-hosted environment ServiceNow implementation in Cloud (AWS). 4. Proven experience as a key technical resource leading the...
-
ServiceNow Solutions Architect
1 week ago
Singapore ERP21 PTE LTD Full timeJob Description:The Role of ServiceNow Developer at ERP21 PTE LTD is a challenging and rewarding position that requires a strong technical background and excellent problem-solving skills. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions using the ServiceNow platform.This role involves working closely...
-
Solution Architect(Servicenow)
5 days ago
Singapore DXC Technology Full time**Summary**: The Solution Architect role is one of the core components in all our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect. **Responsibilities**: - Lead solution implementation projects; - Own technical and business design of the end-to-end solution during implementation; - Conduct design...
-
Dir, Solution Consulting Ai
2 weeks ago
Singapore ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
ServiceNow Solutions Architect
1 week ago
Singapore CLOUDGO PTE. LTD. Full timeWe are looking for a highly skilled technical professional to join our team as a Software Development Manager (ServiceNow). This role will involve leading teams and supporting projects deploying ServiceNow based solutions for our clients globally.The ideal candidate will have:5-7 years of professional experience in ServiceNow projectsExtensive...
-
ServiceNow FSM Architect
7 days ago
Singapore Ploy Full timeAt Ploy, we are seeking a skilled ServiceNow FSM Architect to design and implement innovative solutions for our clients.The successful candidate will have experience in developing custom workflows using App Engine and a strong understanding of FSM workflows, including scheduling, dispatching, and asset management.We require at least 5 years' experience in...
-
Servicenow
2 weeks ago
Singapore ENSOFT CONSULTING PTE LTD (HQ) Full time**J.D** The ServiceNow Architect is a technical advisory role to help the clients establish a technical foundation in the **ServiceNow platform** and design solutions that improve outcomes. The architect needs to ensure through technical advisory that clients use leading practices around instance strategy, technical governance, core data, integrations and...
-
Senior ServiceNow Developer
6 days ago
Singapore Stratologon Inc. Full timeAt Stratologon Inc., we are seeking a highly skilled Senior ServiceNow Developer to join our team as an IT Solutions Architect. The ideal candidate will have hands-on experience in developing and implementing solutions on the ServiceNow platform, with a strong focus on ITSM and/or HRSD.The successful candidate will be responsible for designing and...
-
Servicenow Solution Architect
2 weeks ago
Singapore TOSS-EX PTE. LTD. Full timeMinimum of 12+ years overall experience in designing and implementing complex ServiceNow Solutions including CSM, ITSM solutions - At least 4 end to end ServiceNow and its associated products implementation experience - Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses...
-
ServiceNow Solution Architect Position
2 weeks ago
Singapore Cognizant Full timeCompany OverviewCognizant is a leading provider of business consulting and IT services, dedicated to helping our clients navigate the digital revolution.Job DescriptionWe are seeking a highly skilled ServiceNow Solution Consultant to join our team. As a ServiceNow Solution Consultant, you will act as a technical expert and strategic advisor, collaborating...