Assistant Manager Outsource Human Resources

3 weeks ago


Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full time
Roles & Responsibilities

The Assistant Manager – Outsourced Human Resources is responsible for managing end-to-end HR functions on behalf of client organizations. This role involves delivering high-quality HR services including payroll, recruitment, employee relations, compliance, performance management, and HR administration. The role also includes supervising a small team and ensuring service-level agreements (SLAs) and client expectations are met.

Job Description:

  • Business partnering with clients in full spectrum of HR & administrative functions in an outsource environment
  • Delivering comprehensive HR policies, procedures and associated documents in keeping abreast with statutory changes and ensure full compliance with local legislations
  • Facilitating application process in the submission for employment-related passes for all clients
  • Administering daily HR operational matters and overseeing full set of payroll and statutory submission
  • Providing advisory to clients and their employees on all MOM/CPF/IRAS matters
  • Providing guidance and support to the operations team to ensure quality and timely delivery of services to all clients
  • Managing and building relationships with the clients to meet and exceed the customers' expectation through a high level of service
  • Supporting the Group Head to create and implement strategies designed to grow the business and standardizing operating procedures in delivery of services
  • Ad-hoc duties and projects as assigned by Group Head or the Management to achieve the goals of the business unit.

Requirements:

  • 4–6 years of experience in HR, with at least 1–2 years in an outsourced or consultancy environment.
  • Experience in start-up companies would be a plus point.
  • Exposure to HR operations, payroll processing, and labor compliance.
  • Strong understanding of HR practices and local labor laws.
  • Excellent client-facing and communication skills.
  • Ability to manage multiple client accounts and prioritize tasks.
  • Proficiency in HR software (e.g., SAP, Workday, Oracle HCM, Zoho People).
  • Problem-solving, attention to detail, and time management.
Tell employers what skills you have

Microsoft Office
Microsoft Excel
Oracle
Business Partnering
Administration
Payroll
SAP
Compliance
Attention to Detail
HR Policies
Time Management
Communication Skills
Human Resources
Employee Relations
Performance Management

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