Telesales Officer

3 weeks ago


Singapore GOSOURCE PTE. LTD. Full time
Roles & Responsibilities

This is a hybrid Telesales & Customer Service role and is required to provide good customer service by handling inbound and outbound call activities relating to Credit Cards and Unsecured Loans with a cross-selling component as part of the job scope. They may also have to handle the Activation and Retention of Credit Cards for consumers.

Job Details:

  • Salary ranges from $2,000 to $2,200 + Monthly Commission + Performance Bonus
  • Monthly Commission Payout Structure: The incentive's payout ranges from $1,000 - $6,000 subject to the monthly threshold. (Has the potential to earn more than $8,000 gross monthly subject to incentives tiers and performance.)
  • Mon to Fri / 9AM to 630PM
  • 1-Year Contract (Renewable/Convertible)
  • Location: Novena

Responsibilities:

  • Handling customer queries such as Penalty Fees, Annual Fees or Banking needs
  • Cross-sell Unsecured Retail Banking Products via Inbound / Outbound Calls.
  • Recommend and persuade customers with regard to unsecured retail banking products.
  • To follow up on income documents and any other relevant documents required for application submission.

Requirements:

  • Minimum GCE 'N' or 'O' Level
  • No experience are welcome to apply

Interested candidates can kindly apply via JobStreet

Tell employers what skills you have

Telesales
Customer Driven
Loans
Customer Care
Credit Cards
Retail Banking
Greet customers
Customer Value
Banking
Customer Focus
Customer Service
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