Developer Support Associate

2 weeks ago

Singapore SAP ASIA PTE. LTD. Full time
Roles & Responsibilities

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives. At SAP, we build breakthroughs, together.

Your future team

Artificial Intelligence team has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP's key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

Purpose and objectives

As an Administration Associate/ Associate Developer Support Specialist, you'll collaborate with a diverse team of AI developers, scientists, data engineers, DevOps engineers, and architects to build best-in-class AI products. You will serve as a key operational pillar, supporting local leadership to meet fixed timelines. Success in this role will be measured by your ability to deliver initiatives with top-notch quality, such as enhancing operational efficiency and team productivity.

Expectations and Tasks

Operations Support Responsibilities

  • Collect and maintain department Internal Orders and Transfer Project details
  • Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
  • Support budget planning, tracking, and processing of expense reports, internal cross charge and vendor payments.
  • Coordinate and assist team with IP and Patent matters
  • Assist in organizing training sessions, managing registrations, and maintaining learning and development records.
  • Coordinate team events, liaising with vendors for catering and logistics.
  • Maintenance / update of team shared folders, workzone page, distribution lists, and internal communication channels e.g. Slack, MS Teams Channels, etc.
  • Organize team meetings, all employee meetings, and other types of events.
  • Maintenance of team assets, documents, lockers.
  • Act as a central contact person for all employees in the department and provide ad-hoc support if needed.
  • HR & Recruiting Operations Responsibilities
  • Understand HR & Recruiting principles and act accordingly
  • Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
  • Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
  • Facilitate the onboarding process for new hires, including laptop procurement, lockers assignment, and distribution list management, training arrangement, etc.
  • Manage the offboarding process, including locker assignment removals and checklist processing, etc.
  • Coordinate and support Center's Internship, PhD scholar and other research and academic programs
  • Track project milestones, including following up with researchers and research partners including Universities

Executive Assistant Support Responsibilities

  • Coordinate and interact with executive assistants inside and outside SAP as a regular part of the job.
  • Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, facilities booking, travel management etc.)
  • Prepare meeting agendas, create and distribute meeting materials, taking meeting minutes, send follow-up communications and tracking action items.
  • Assist oversea executives visit in Singapore (plan meeting agenda, booking of meeting rooms, events arrangement, etc.)
  • Collaborate with other departments to plan and execute local or regional activities.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Degree in Information Systems, Finance, HR, or Business Administration (or equivalent).
  • Strong in organization, planning, collaboration, and execution
  • Excellent communication skills: oral, written, and in presentations.
  • Proactive and Self-motivated with ability to work independently within a complex and high-pressure environment
  • Excellent social and emotional intelligence quotient
  • Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint, and Excel
  • Strong ability to prioritize and deliver quickly with high sense of responsibility
  • Self-learner with out-of-the-box ideas and proposals
  • Ability to multi-task and deliver highest quality work under time constraints in global environment
  • Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
  • High level of integrity and confidentiality

WORK EXPERIENCE

  • 1 - 3 years of operations and administration experience
  • Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal etc.) would be advantageous
  • Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred
Tell employers what skills you have

Outlook
Ability to Multitask
Excellent Communication Skills
Legal Documents
CSS
Recruiting
Artificial Intelligence
Administration
Product Engineering
IP
Application Support
Emotional Intelligence
Travel Management
Scheduling
Catering
Ability to Prioritize

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