Senior Executive or Assistant Manager, Course Schedule
2 weeks ago
Our client is actively searching for a Senior Executive or Assistant Manager, Course Schedule & Resource Management to join their team
If you are a dynamic individual seeking a new career opportunity, read further
The responsibilities of this role are:
- Manage room bookings, venue coordination, and room utilization through the quarterly SMU Facility Book Exercise and ad-hoc requests, while securing external venues cost-effectively.
- Maintain dashboards to track Ops Cluster performance metrics, providing insights for continuous operational performance and improvement.
- Ensure documentation of operational SOPs are up-to-date and maintained to uphold operational standards and excellence.
- Supervise and mentor Student Assistants (Special Projects) by overseeing recruitment, onboarding, and assigning process improvement initiatives.
- Plan, coordinate and manage process improvement projects within Ops Cluster, ensuring timely progress and achievement of milestones.
- Assist with running Academy courses, with flexible compensation for any after-hours work, typically 2-4 times a year.
- Other duties as assigned.
The ideal candidate will need to have the following qualities and experience:
- Degree or Diploma holder with at least 3 years of relevant experience.
- Strong project management and problem-solving abilities.
- Resourceful and detail-oriented, capable of managing multiple tasks simultaneously under tight deadlines.
- Excellent written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.
- Skilled in data analysis and report generation.
- Committed to process improvement and operational efficiency.
- Familiarity with Training Management Systems (TMS), Microsoft Power BI, and Power Automate will be advantageous.
Training Management
Management Skills
Budgets
Microsoft Office
Microsoft Excel
Data Analysis
Process Improvement
Interpersonal Skills
Information Technology
Project Management
TMS
Communication Skills
Microsoft Power BI
Resource Management
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