Home Care Officer

3 weeks ago


Singapore CASA RAUDHA LTD. Full time
Roles & Responsibilities

The Home Care Officer is to ensures safety, cleanliness of the premise, welfare and well-being of the residents at the Shelter.

Resident Management:
  1. Operational Assistance:
    • Assist in all operational aspects of the shelters, including coordination and sending referrals to partner agencies.
    • Act as a point of contact for immediate operational issues, ensuring seamless service delivery during all shifts.
  2. Monitoring and Evaluation:
    • Actively monitor and evaluate the well-being of residents, ensuring timely intervention and support, particularly during night shifts when immediate family or external help may not be available.
  3. Promoting Cohesive Living:
    • Foster a supportive and cohesive living environment, implementing strategies to enhance resident interactions and mitigate conflicts, especially during potentially stressful night hours.
  4. Development Promotion:
    • Encourage and facilitate personal, social, and educational growth among residents through structured programs and spontaneous supportive interactions.
  5. Supply Management:
    • Manage grocery shopping and stock maintenance, ensuring dietary needs are met and food supplies are fresh and adequate for health and safety compliance.
  6. Emergency Response and Reporting:
    • Respond to emergencies with readiness and efficiency. Document and report any incidents, ensuring all necessary repair and maintenance work is flagged and followed up promptly.
  7. Procedural Management:
    • Oversee and facilitate strict adherence to admission and discharge procedures, maintaining detailed records and ensuring compliance with established guidelines.
  8. Community Guidelines Enforcement:
    • Monitor and ensure all residents strictly adhere to the shelter's guidelines related to structured programs.
  9. Resource Inventory Management:
    • Regularly check and update inventory of dormitories and food supplies, ensuring resources are utilized efficiently and waste is minimized.
  10. Flexibility and Mobility:
    • Demonstrate flexibility in work hours and the ability to travel between different shelter locations as required, including covering night shifts and weekend duties.
  11. Stay-in Requirement:
    • Be prepared to stay-in overnight as operational needs dictate, ensuring continuous support and presence.
  12. Gardening and Maintenance:
    • Undertake basic gardening and general maintenance duties to ensure the shelter's environment is welcoming and therapeutic.
Facilities Management:
  1. Premises Upkeep:
    • Maintain cleanliness and hygiene standards throughout the facility, with particular attention to communal areas and high-touch surfaces.
  2. Disinfection Protocols:
    • Implement and oversee thorough disinfection procedures following resident discharges, maintaining a safe and sterile environment.
  3. Facilities Supervision:
    • Supervise the cleaning and maintenance of all facilities, ensuring a pleasant and functional living space for all residents.
Admin Support:
  1. Administrative Duties:
    • Manage mail collection, prepare detailed monthly reports, and handle phone inquiries, providing administrative support to ensure smooth operations.
  2. Event Coordination:
    • Assist in the planning and execution of shelter events, providing refreshments and logistical support to enhance community engagement.
Additional Responsibilities:
  • Adaptability: Ready to take on various tasks as needed by the supervisor, adapting to changing priorities and resident needs.

Any other duties as assigned by the immediate supervisor.

Tell employers what skills you have

Fire Safety
Grocery
Painting
Fire Protection
Enforcement
Customer Care
Mobility
AES
Inventory Management
Adaptability
Emergency Response
Wellbeing
Supply Management
Facilities Management
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