Administrative Assistant

6 days ago


Singapore NEXUS PROFESSIONAL ACADEMY PTE. LTD. Full time
Roles & Responsibilities

About the Company

Nexus Professional Academy (NPA) is a registered commercial school in Singapore, specializing in high-quality training across psychology, business, exam preparation, and language. As an accredited, one-stop training academy, NPA serves learners from diverse backgrounds, providing academic and skills-based programs designed to foster personal and professional growth.

The training academy is looking for a motivated, disciplined, a detailed oriented, conscientious, and responsible individual to take on the administrative assistant (part time) role.

Work Arrangement

  • Start-up environment.
  • Approximately 20 hours a week.
  • Possibility of upgraded to full-time role.
  • Monday to Friday.
  • 3pm to 7:30pm.

Main Duties and Responsibilities

· Contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.

· Ensure course materials are made available in a timely manner.

· Provide prompt and accurate information and updates to students and relevant stakeholders.

· Supporting Lecturers on admin matters.

· Ensure valid student status and attendance for all current students.

· Release of Examination information to current students.

· Organize and conduct orientation for new students.

· Prepare and disseminate confirmed start classes / start term information.

· Work closely with GM to resolve student issues.

· Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.

· Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.

· Conduct regular class visits to understand student's needs; engagement with parents / guardians to update on students' progress.

· Conduct module evaluation; focus groups; student surveys.

· Support students on student portal, LMS and any other student support management system.

· Update and maintain student data in the Academy's data management system.

· Monitor student payment of course fees.

· Process student refunds.

· Prepare examination nominal roll for Exam Unit.

· Assist GM in the running of events.

· Any other ad-hoc duties as required by the company from time to time.

Requirements

· Diploma in any field with 1 - 3 years of experience preferred.

· Prior experience in the Private / Education Industry is preferred.

· Meticulous and self-motivated with strong organisation skills.

· Possess good time management and administration skills.

· Able to work individually and as a team player with customer-oriented mindset and good communication skills.

· Able to work under pressure.

· Proficient in Microsoft Office applications.

Benefits

  • Basic + Commission + Incentives
  • Commission is uncapped
Tell employers what skills you have

Microsoft PowerPoint
Focus Groups
Psychology
Microsoft Office
Microsoft Excel
Data Management
Administration
Data Entry
Good Communication Skills
Time Management
Administrative Support
Team Player
Surveys

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