Senior Executive, DMO

3 weeks ago


Singapore INCOME INSURANCE LIMITED Full time
Roles & Responsibilities

You will be part of Distribution Support team within our Distribution Middle Office which supports multi-product lines and multi-distribution channels within the organization. You will be supporting the offboarding of intermediaries for all distribution channels.

Key Responsibilities include:

1. Manage and administer the offboarding of all distribution intermediaries' activities including

  • Process offboarding of agent under various systems
  • Transfer of policies, orphan policies listing to agency for reassignment, etc
  • Communicating effectively to all key stakeholders such as generation of letter to acknowledge resignation
  • Manage, monitor, and administer financial recovery from resigned representatives
  • Processing of change of agent request from policyholder for all business lines
  • Response to external reference check request
  • Perform DNC checks and administer leads assignment
  • Liaise, manage, and handle enquiries from internal & external stakeholders

2. Risk, Compliance and Process Improvement including

  • To always ensure compliance to regulatory and company requirements
  • To formulate controls to mitigate any risks identified
  • To identify gaps and enhance operational efficiency
  • Regular review of process & update of standard operating procedure (SOP)

3. ReportingProvide regular reporting related to distribution intermediaries or any ad hoc reports as required by management

4. Project / System Enhancement SupportProvision of requirement, review test plan & support User Acceptance Test (UAT)

Requirements:

  • Degree or Diploma in any discipline
  • At least 2 years' experience in Insurance industry
  • Experience in distribution support is an added advantage
  • Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
  • Highly organized, focused, and able to work under tight timelines and pressure
  • Self-motivated and independent worker
  • Meticulous with a keen eye for detail
  • Analytical & strong problem-solving skills
  • Team player
Tell employers what skills you have

UAT
Microsoft Office
Middle Office
Due Diligence
Regulatory Compliance
Process Improvement
PowerPoint
Compliance
Pressure
Excel
Team Player
Insurance
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