Call Centre Executive

5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...

Description5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:- Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller’s concerns and provide resolutions- Deploy relevant personnel to site to look...

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients' feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will...

Responsibilities:Handle customers' queries (via telephone / email) escalated from Call CentreHandle queries from walk-in customersHandle first level troubleshooting with regard to the Internet e-servicesEscalating complex queries for superior's interventionEngaging customer in change management campaignsSuggest improvements arising from feedbacks or...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

Responsible for call requests, call handling and coordination work.Customer service excellenceResponsible for update and feedback to usersMonitor and update the systemFile all documentation & recordAny other tasks as assigned Job Requirements:Minimum GCE O LevelsAble to communicate & write English2 Years of Experience in call handling and preferably in...

Roles & ResponsibilitiesAs a Call Centre Agent, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you’ll mostly be: Handle all internal and external guest enquiries promptly with minimal delay,...

As the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth's call centres remain accessible to patients is key. You will be tasked to drive innovation and digitalisation, review current processes, as well as propose and operationalise strategic initiatives to improve and sustain call centre performance. You will be involved in...

As a Call Centre Supervisor, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct...

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. He/she will be receiving enquiry calls from the public.Job RequirementsPrefer with a minimum 6 months of experience working in a contact centre industry or...

Roles & Responsibilities Responsible for call requests, call handling and coordination work. Customer service excellence Responsible for update and feedback to users Monitor and update the system File all documentation & record Any other tasks as assigned Job Requirements: Minimum GCE O Levels Able to communicate & write English 2 Years of...

As a Call Centre Agent, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties...

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...

is looking for a Centre Manager to join our dynamic team.To advance our Vision of `Ageing with Respect and Dignity', Aces Care manage call centre and wellness centre services for seniors. We have a dual mission of empowering seniors to continue to be active and contribute to helping other seniors.The Centre Manager is part of the team instrumental in the...

ResponsibilitiesDeliver excellent service and maximize guests’ experience by understanding and meeting their expectationsHandle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standardsCoordinate with internal departments to satisfy guests’ enquiries and...

ResponsibilitiesDeliver excellent service and maximize guests’ experience by understanding and meeting their expectationsHandle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standardsCoordinate with internal departments to satisfy guests’ enquiries and...

Responsibilities. Deliver excellent service and maximize guests' experience by understanding and meeting their expectations. Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards. Coordinate with internal departments to satisfy guests' enquiries and...

Responsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there's any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE 'N' / 'O'...

Job Description :Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and...

We are hiring Call Centre Executives - 3 Months Minimum Job description/Requirements:May be trained in more than 1 Government Agency and may have to use more than 1 laptop.Target and KPI to achieve is 5-6 calls per hourAble to multi-task to speak to the caller and type the summary of the case$13/hourWilling to learnAble to commit for a minimum of 3...