Offshore Senior Premier Relationship Manager

5 days ago

Singapore HSBC BANK (SINGAPORE) LIMITED Full time
Roles & Responsibilities

Description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

  • Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
  • Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
  • Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
  • Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
  • Provide premier clients with regular market updates, endeavouring to understand our clients' financial needs and recommending appropriate wealth management products accordingly
  • Provide financial planning and advisory services aligning to clients' needs and investment profile
  • Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
  • Ensure coverage of all relationships through client's engagement, risk profiling and financial planning for Offshore Clients
  • Understand customers' banking and financial needs and recommend suitable solutions to meet these needs
  • Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
  • Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
  • Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

  • Ensure that KYC/AML and other compliance norms are strictly adhere to
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

  • Take ownership for the customer's purpose of visit to HSBC and deliver an effective solution
  • Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
  • Meet SLAs for all processes where applicable
  • Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
  • Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
  • Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

  • Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
  • Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

  • The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Premier banking)
  • Strong understanding of financial markets and investment products
  • Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
  • Highly driven and possess the ability to succeed within a challenging environment
  • Outgoing disposition, well-equipped with good communication and interpersonal skills
  • Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
  • Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You'll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Tell employers what skills you have

Wealth Management
Asset Management
Treasury
Customer Experience
Financial Planning
Onshore
Relationship Management
Wealth
Retail Banking
Banking

  • Offshore Premier Relationship Manager

    4 days ago

    Singapore Gravitas Recruitment Group (Global) Ltd Full time

    We are looking for experienced Offshore Relationship Managers eager to embrace new challenges and join our client’s team! In this role, you will be responsible for managing and growing a portfolio of onshore clients, while delivering top-tier financial advisory services using a wide range of competitive financial products available in the market. Key...

  • Premier Offshore Relationship Manager

    1 week ago

    Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob ID:613624Key ResponsibilitiesActively acquire and prospect new Premier Banking customers from the offshore market(Malaysia) Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets. Contribute to the success of Premier Banking through the accomplishment of sales and profit...

  • Relationship Development Manager, Premier Banking Asia

    4 days ago

    Singapore OCBC Bank Full time

    Job Description - Relationship Development Manager, Premier Banking Asia (Offshore) (24000127)Responsibilities Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking Asia and Premier Private Client (Offshore segment). Cross sell the OCBC Premier Banking value proposition to the target client segment....

  • Team Head/Offshore Premier Banking Manager

    4 days ago

    Singapore caia - Jobboard Full time

    Offshore Premier Banking Manager Role We seek a highly driven individual to lead our offshore premier banking team. Main Responsibilities: Mentor and inspire team members to achieve sales and service excellence. Provide coaching and motivation to staff to optimise financial contribution to Premier Banking Offshore. Contribute to the bottom line of Premier...

  • Senior/Premier Banking Relationship Manager

    2 days ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank and the World's Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join...

  • Offshore Relationship Manager

    4 days ago

    Singapore Gravitas Recruitment Group (Global) Ltd Full time

    Offshore Relationship Manager (Junior/Senior)We are looking for experienced Offshore Relationship Managers eager to embrace new challenges and join our client’s team! In this role, you will be responsible for managing and growing a portfolio of onshore clients, while delivering top-tier financial advisory services using a wide range of competitive...

  • Premier Wealth Manager

    1 day ago

    Singapore Maybank Full time

    Acquiring and prospecting new customers for the Premier Wealth Offshore segment Planning and managing clients' assets by matching Maybank financial and investment product solutions to their financial needs and working closely with the various product specialists Building a strong client relationship network through Maybank dedicated services and...

  • Senior/Premier Relationship Manager

    2 days ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop...

  • Premier Wealth Manager

    4 days ago

    Singapore This is an IT support group Full time

    JOB DESCRIPTION As a Premier Wealth Manager (Offshore), you will be responsible for acquiring and prospecting new customers for the Premier Wealth Offshore segment. JOB RESPONSIBILITIES 4 years' relevant banking experience and a consistent sales tracking record in financial products. A performance-driven individual who exhibits strong interpersonal and...

  • Offshore Premier Relationship Manager

    2 days ago

    Singapore HSBC BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesDescription Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take...

  • Senior/Premier Relationship Manager

    1 week ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop...

  • Senior/Premier Banking Relationship Manager

    1 week ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank and the World's Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join...

  • Senior/Premier Banking Relationship Manager

    2 days ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank and the World's Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join...

  • Senior/Premier Banking Relationship Manager

    2 days ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank and the World's Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join...

  • Senior/Premier Relationship Manager/Senior Relationship Manager

    4 days ago

    Singapore OCBC Bank Full time

    Job Description - Senior/Premier Relationship Manager/Senior Relationship Manager (North Asia - China / Hong Kong / Taiwan / Japan Market) (240000X7)At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg...

  • Premier Wealth Manager

    4 days ago

    Singapore Maybank Full time

    Job Description: Acquiring and prospecting new customers for the Premier Wealth Offshore segment Planning and managing clients' assets by matching Maybank financial and investment product solutions to their financial needs and working closely with the various product specialists Building a strong client relationship network through Maybank dedicated...

  • Offshore Premier Portfolio Manager

    4 days ago

    Singapore Gravitas Recruitment Group (Global) Ltd Full time

    We are seeking an experienced Offshore Premier Relationship Manager to join our team at Gravitas Recruitment Group (Global) Ltd.Job Description:As a key member of our team, you will be responsible for managing and growing a portfolio of onshore clients, delivering top-tier financial advisory services using a wide range of competitive financial products...

  • Team Head/Offshore Premier Banking Manager

    5 days ago

    Singapore caia - Jobboard Full time

    At OCBC, we are constantly on the lookout for exceptional individuals to join our team. If you are a go-getter with a high level of drive, do come and join us todayAs an Offshore Premier Banking Manager, your roles & responsibilities will include:Mentor and inspire team members to achieve full potential in sales and service excellence.Provide coaching &...

  • Senior Premier Relationship Manager

    4 days ago

    Singapore OCBC Bank Full time

    At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!As a...

  • Senior/Premier Banking Relationship Manager

    1 week ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and...